Customer Experience Representative

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

Join the Rapid Roofing Team as a Customer Experience Manager (CEM) and Transform Customer Interactions into Lifelong Loyalty!

This is an IN HOUSE position only at our physical office location in central Suffolk County, New York. Must be able to be at work daily.

Create your career with a fast-growing, exciting company that’s revolutionizing the roofing industry. Rapid Roofing is seeking a Customer Experience Manager (CEM) to play a key role in ensuring every customer has an exceptional experience from start to finish. As the CEM, you’ll work closely with our sales and operations teams to streamline communication, manage customer touchpoints, and ensure homeowners feel fully supported throughout their roofing project. We’re looking for someone who is highly organized, creative, and thrives on thinking outside the box—someone who takes ownership and brings fresh ideas to elevate the customer journey.

At Rapid Roofing, we’re...

Looking to start your career in customer service? No experience? No problem! Pilot Plumbing is looking for motivated individuals to join our team as the “Director of First Impressions”

Requirements

What You’ll Do:

• Provide excellent customer service by responding to customer inquiries about plumbing services via phone, email, or chat.
• Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Make outbound calls to engage with potential and current customers to drive company initiatives and promote services.
• Document customer interactions in our system and follow up as needed.
• Collaborate with team members to ensure customer satisfaction and quick...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

Looking to start your career in customer service? No experience? No problem! Pilot Plumbing is looking for motivated individuals to join our team as the “Director of First Impressions”

Requirements

What You’ll Do:

• Provide excellent customer service by responding to customer inquiries about plumbing services via phone, email, or chat.
• Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Make outbound calls to engage with potential and current customers to drive company initiatives and promote services.
• Document customer interactions in our system and follow up as needed.
• Collaborate with team members to ensure customer satisfaction and quick...

Looking to start your career in customer service? No experience? No problem! Pilot Plumbing is looking for motivated individuals to join our team as the “Director of First Impressions”

Requirements

What You’ll Do:

• Provide excellent customer service by responding to customer inquiries about plumbing services via phone, email, or chat.
• Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Make outbound calls to engage with potential and current customers to drive company initiatives and promote services.
• Document customer interactions in our system and follow up as needed.
• Collaborate with team members to ensure customer satisfaction and quick...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

ABOUT US

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people,...

ABOUT US

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people,...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

About Yes Hearing

Yes Hearing is an industry-leading start-up in the Direct-to-Consumer hearing aid market. We are passionate about helping people with hearing loss to find the right solution, and we are innovating the hearing industry using a combination of Telehealth technology and home visits to change the way Americans purchase and receive care on hearing aids.

Founded in 2019, Yes Hearing enjoys support and financial backing from top VCs and healthcare investors. We are looking for like-minded individuals who want to help us scale the business, continue to create and provide great experiences to our customers and have fun along the way.

About The Role

Yes Hearing is looking for a Customer Experience Representative to join our team. Your role will include extensive communication with customers and hearing experts to coordinate appointment times, provide ongoing support, liaise directly with suppliers, ensure...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

About Yes Hearing

Yes Hearing is an industry-leading start-up in the Direct-to-Consumer hearing aid market. We are passionate about helping people with hearing loss to find the right solution, and we are innovating the hearing industry using a combination of Telehealth technology and home visits to change the way Americans purchase and receive care on hearing aids.

Founded in 2019, Yes Hearing enjoys support and financial backing from top VCs and healthcare investors. We are looking for like-minded individuals who want to help us scale the business, continue to create and provide great experiences to our customers and have fun along the way.

About The Role

Yes Hearing is looking for a Customer Experience Representative to join our team. Your role will include extensive communication with customers and hearing experts to coordinate appointment times, provide ongoing support, liaise directly with suppliers, ensure...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Remote status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become...

About Yes Hearing

Yes Hearing is an industry-leading start-up in the Direct-to-Consumer hearing aid market. We are passionate about helping people with hearing loss to find the right solution, and we are innovating the hearing industry using a combination of Telehealth technology and home visits to change the way Americans purchase and receive care on hearing aids.

Founded in 2019, Yes Hearing enjoys support and financial backing from top VCs and healthcare investors. We are looking for like-minded individuals who want to help us scale the business, continue to create and provide great experiences to our customers and have fun along the way.

About The Role

Yes Hearing is looking for a Customer Experience Representative to join our team. Your role will include extensive communication with customers and hearing experts to coordinate appointment times, provide ongoing support, liaise directly with suppliers, ensure...