Connect Customer Liaison
New Flyer
St. Cloud, minnesota
POSITION SUMMARY
As a key member of our Smart Bus Technology team, you will be a focal point for customer projects,
questions or concerns. This will include interaction with customers, deep understanding of their operating
environment and needs, expert use of the New Flyer Connect system and New Flyer Connect Studio, and
project management.
WHAT YOU WILL DO:
• Manage Smart Bus Technology projects, including keeping and reporting on the status of tasks.
• Acquire and maintain an expert command of NFI Connect, including a good understanding of the
system’s capabilities and limitations and how they compare to competitive products in use or
evaluation by the customers in their portfolio.
• Specialize in customer-unique operating conditions, fleet problems, and projects, and assist
customers in expressing their needs and creating specifications for projects related to NFI
Connect.
• Monitor the status...