Solutions Architect
ActivTrak
Austin, texas
ActivTrak is looking for a driven and customer-focused Solutions Architect to join our Services team. As a technical expert on the ActivTrak platform, you will guide customers through onboarding, technical implementation of the ActivTrak Platform, and custom data integrations while ensuring they achieve their business goals. This role demands hands-on expertise in ActivTrak and related technologies to deliver seamless solutions and maximize value for our customers.
Key Responsibilities:
- Customer Success Focus: Act as a trusted advisor, deeply understanding customer needs, challenges, and business objectives to deliver tailored solutions that maximize ActivTrak’s value.
- Solution Design: Engage in pre-sales to align ActivTrak technology solutions with clients' business needs.
- Technical Onboarding & Implementation: Deliver technical onboarding, deployment, and integration...