Application Support Specialist
Dossier
N/A
Dossier is a fast-growing technology company looking to solve the inefficiencies in maintaining employee competencies in the healthcare industry through our web-based SaaS solution.
You will provide exceptional customer service and product support and have a significant role in the overall customer experience. We are looking for a bright and passionate Application Support Specialist to be the face of Dossier and will become our clients’ biggest advocate! You will understand the ins and outs of Dossier products and you will delight clients with your wealth of knowledge and unwavering positivity. You will also develop skills for your individual career path based on your interests--whether this lies within Customer Service or in another department within the company.
Essential Duties and Job Responsibilities
- Provide phone and email support; working closely with customers and with internal teams to efficiently resolve any issues that...