Intake Coordinator
Plum Creek Recovery Ranch
Lockhart, texas
Plum Creek Recovery Ranch is a therapeutic behavioral health facility located on 200 acres of beautiful ranch land 20 miles south of Austin in Lockhart, Texas.
The Intake Coordinator functions similarly to a Call Center Specialist and is part of the PCRR Admissions Team. This role is responsible for providing administrative services to patients, their families, and fellow staff, both over the phone and in person, to support the facility and program philosophy of care; to ensure the safety and well-being of each patient.
Job Description:
Customer Service:
- Answer the phone in a courteous and professional manner
- Provide introductory information on Plum Creek Recovery Ranch program, services, facility, insurance and admissions process, utilizing other Admissions staff if needed
- Obtain client information that is pertinent in supporting potential admission to the facility ...