Technical Account Manager in New York

The Technical Account Manager is the go-to expert for our Realspace SaaS platform and other solutions. The role works directly with clients and internal teams to ensure smooth onboarding, deployment, and integration of our cutting-edge technology. As the face of The Boundary for our clients, the role combines technical know-how with exceptional interpersonal skills to help customers succeed and unlock the full potential of our offerings.

This role is based in our New York City office (4 days in-office), with regular travel across North America to meet with clients.

Responsibilities

• Build and maintain strong client relationships, acting as their trusted partner and advisor.
• Support client onboarding by helping them set up and integrate our Realspace SaaS platform.
• Lead training sessions (live and virtual) to help clients and sales teams maximize the platform’s potential.
• Troubleshoot and resolve issues...

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

At Rokt, we practice transparency in career paths and compensation. 

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Senior Technical Account Manager

Compensation: $125,000-155,000 salary, employee equity plan grant & world class benefits.

The Senior Technical Account...

About Enroute:

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

We are on the lookout for a Technical Account Manager to enhance our Technical Customer Operations team. This role is ideal for individuals passionate about engaging directly with leading global...

The Tie is a leading provider of information services for digital assets. Our core offering, The Tie Terminal, is the fastest and most comprehensive workstation for institutional digital asset investors. The Terminal brings together real-time news from thousands of primary sources with sentiment analytics, spot and derivatives, alternative, and on-chain data in a powerful and intuitive platform.

The Tie’s clients include the leading traditional and crypto-native hedge funds, OTC desks, market makers, trading venues, banks, sell-side firms, and other institutional market participants.

We are backed by top-tier investors and are well-positioned to scale.  We love crypto and we’re excited about our role in its global proliferation.

The Position

As a Technical Account Manager, you help scale our API redistribution and third-party integration efforts. You provide accurate technical service before and after the point of sale, making integrations as...

What you'll do: 

We are seeking a highly skilled and motivated Technical Account Manager to serve as a key technical sales contact within our Metro NY regional sales team. The Technical Account Manager will be responsible for assisting customers with the development and implementation of industry leading display solutions. Working alongside the Regional Account Managers you’ll will be responsible for building and maintaining relationships with customers, providing technical design support, and ensuring customer satisfaction. The ideal candidate will have a strong technical background, experience in the audiovisual industry, and a proven track record of  customer success.

• Support the regional sales team in a technical capacity to help achieve the territory sales and growth goals
• Analyze inbound project requirements and assemble project budgets, technical requirements, infrastructure assessments, formal quotes,...