Service Advisor
ODE AUTO REPAIR & TIRE
Warren, michigan
Join the team at ODE AUTO REPAIR & TIRE as a Service Advisor, where you will be the critical link between our dedicated automotive technicians and our valued customers. We pride ourselves on our commitment to providing exceptional service and are looking for someone with a passion for the automotive industry and outstanding communication skills. In this role, you will be responsible for ensuring a seamless customer experience from the moment they walk in until their vehicle is service-ready.
Responsibilities
- Welcome customers and assess their automotive service needs through effective communication and active listening
- Provide detailed explanations of services and repairs, including cost estimates and timelines
- Schedule appointments, manage service workflows, and keep customers informed about the status of their vehicles
- Collaborate with technicians to ensure all repairs and maintenance tasks are completed accurately and on...