Customer Service Representative in Massachusetts

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Member Relations Customer Service Representative

JCC Greater Boston

Newton, massachusetts

JCC greater Boston has an immediate need to hire Member Relations Customer Service Representatives - part-time, early mornings. In an exciting, supportive, fast-paced environment, the Member Relations Customer Service Representative provides a high level of customer service to current and prospective JCC members and guests both in person and on the phone, and creates a customer-friendly environment for everyone coming into or calling into the center. The Member Relations Customer Service Representative serves as the first point of contact for all member related questions, request, and concerns via phone and in person. The Member Relations Customer Service Representative will answer and direct phone calls, assist with membership related issues, resolve complaints, and process transactions. The Member Relations Customer Service Representative will escalate customer concerns, complaints, or inquires that they are unable to resolve while maintaining...

Full-time

Customer Service Representative - Boston, MA

Universal Energy Solutions

Boston, massachusetts

Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Boston, MA location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Greater Boston area, ensuring their needs are met and providing exceptional service.

At Universal Energy Solutions, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Boston and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

Respond to customer inquiries and provide information about...

Full-time

Customer Service Representative

M.S. Walker

Norwood, massachusetts

M.S. Walker has an immediate opening for a full-time Customer Service Representative. Responsibilities include handling calls from customers and outside sales staff, processing orders, sales support and various other administrative tasks. This position is a hybrid position.

Responsibilities:

Identify customers' needs, clarify information, research issues, and provide solutions or alternatives
Respond to consumer, customer, supplier, and sales representative inquiries via phone and/or email in timely manner
Handle internal emails from Sales Representatives to check pricing, verify current deals, and bills orders accordingly
Handle calls from customers, suppliers, and sales staff in Massachusetts, New York and New Jersey
Input orders from customers and sales staff into the DEC system
Note opportunities to upsell products
Process supplier invoicing, bill-backs, and bills of...

Full-time

Customer Service Representative

Noble

Boston, massachusetts

Position Summary:

The Customer Service Representative is to provide professional, helpful, and high‐quality

service and assistance with customer orders.

Essential Duties and Responsibilities:

 Ensure orders are correctly moving through the system to include EDI functions back to

government owned systems

 Monitors and responds to incoming phone calls, emails, and web chat

 Manages the Open Order reports to keep all customers / sales orders updated

...

Not Specified

Bilingual Customer Service Representative (Portuguese)

Amparo Insurance

Needham, massachusetts

Amparo is an innovative auto insurance company that aims to provide affordable, reliable insurance products to a niche base of multilingual customers. Launched summer of 2021, Amparo is a new managing general agency (MGA) to the MA market and is poised for significant growth over the next few years, affording unique opportunities for career advancement spanning the range of insurance disciplines (e.g., sales, claims, underwriting). Amparo is an aggressively growing insurance company, where you will be able to collaborate with your CEO, underwriters, and inside sales members as a valued team player from day one. We are open to candidates of all experience levels, from seasoned agents to pre-licensed young professionals.

Your Title: Customer Service Representative

Our/Your Location: Remote/anywhere within the US

Your hours: Monday – Friday 8 hours/day EST.

Compensation:...

Full-time
Customer Service Representative (Data Specialist)
Resource Innovations
Needham, massachusetts
Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.
The Resource Innovations Business Processing team’s goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world.
Resource Innovations (RI) is a women-led energy transformation firm...

Not Specified
Hybrid Customer Service Representative
Withings
Boston, massachusetts
Withings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables.
Historically a B2C company, Withings created a new B2B division - Withings Health Solutions - in 2019, to extend Withings’ offering to the Healthcare industry and help bridge the gap between patients and their providers.
Today, our products enable a diverse and growing set of innovators in the healthcare industry to better take care of their patients. From chronic condition management to remote patient monitoring and clinical research, Withings has dedicated solutions that provide the richest array of accurate, real-world data, thanks to our complete ecosystem of connected devices, data connectivity options, and our remote patient monitoring platform.
Withings Health Solutions is a...

Full-time
Customer Service Representative - South Shore
Hingham Institution for Savings
Hingham, massachusetts
Hingham Institution for Savings is seeking Client Service Representatives (CSR) for its South Shore branches. This individual will be responsible for providing outstanding service for the Bank's clients, educating clients about new deposit products and services, and supporting Branch Managers and Assistant Branch Managers in business development efforts. We are interested in candidates that feel comfortable promoting and explaining our digital products, including online and mobile banking, to customers using these products for the first time.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. They can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that. Problem-solving also comes naturally to them. They are confident at troubleshooting and investigate if they don’t have enough information to resolve the...

Full-time
Customer Service Representative
Apollo Safety, Inc.
Fall River, massachusetts
General Description of Position:
Apollo Safety is the region's leader in gas detection instrumentation and service. This position will include:
• Customer service, answering phones, support outside sales, general office duties.
• Must have the ability to work well with other team members, strong customer service tendencies.
• Knowledge and Experience of Safety and or Personal Protective equipment in customer service field helpful.
• Use of diplomacy and a professional personality at all times.

This position offers a competitive salary with benefits, commensurate
with experience. Apollo Safety is an equal opportunity employer.
Requirements
Key Responsibilities/Skills/Requirements:
Customer service incoming and outgoing calls
Entering orders
Entering quotations
Answering phones
Entering proposals
Tracking...

Full-time
In-side Sales Representative and Customer Service
Apollo Safety, Inc.
Fall River, massachusetts
Job Overview
Apollo Safety Inc. is a leading company in our industry. We're now hiring a Inside Sales Representative to help us keep growing. If you're excited to be part of a winning team, Apollo Safety Inc. is a perfect place to get ahead. You'll be glad you applied to Apollo Safety Inc.
We are looking for a motivated and well-spoken Inside Sales Representative to join our sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener.
As an Inside Sales Representative you will work with customers to ensure a smooth sales process. You will demonstrate...

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