Rooms and Guest Relations Director - Boutique Mountain Property in Virginia
Marvin Love and Associates
Baltimore, maryland
Currently Searching for Candidates that is presently a Rooms manager with good career track record and excellent/Savvy in Technology. 50 Rooms, 2 Restaurants, and 3,000 sqft of meeting space.
Title: Director of Rooms
Compensation: $75k - $85k, bonus, relocation, and Temp housing.
We are looking for a Rooms and Guest Relations Director to create memorable experiences for our guests at our boutique mountain property in Virginia. This key leadership role involves managing all aspects of guest services to ensure a seamless, high-quality experience for each visitor. You will oversee the front desk operations, guest relations team, and all related services, fostering a culture of outstanding hospitality and service excellence. Responsibilities include coordinating guest check-ins and check-outs, addressing guest complaints, and ensuring all hotel facilities are welcoming and in excellent condition. You will also...