Senior Account Manager in Illinois

JOB SUMMARY

The Senior Customer Account Manager serves as the primary point of contact for daily business with customers and maintain communication throughout all aspects of the order process. These activities are done to contribute to exceeding on-time delivery and customer satisfaction goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as primary contact for all communications between the customer and the company.
• Performs contract review of orders to ensure correct pricing, revision, etc.
• Reviews customer acknowledgements for delivery dates (stock or production).
• Analyzes orders/reports and coordinates with production scheduling to ensure on-time delivery for customers.
• Establishes priorities for specific customer orders and recommends schedule changes to accomplish customer requirements.
• Reviews changes in customer delivery schedule to ensure that approved changes have...

Who we are:

Allwyn is a multi-national lottery operator with leading market positions in Austria, the Czech Republic, Greece, Cyprus, Italy, the United Kingdom, and the United States.  Our primary focus is lotteries, helping them raise more for good causes.  We drive innovation, efficiency, and safety across our casual gaming entertainment platform in the quest for enhanced player engagement.

Allwyn North America is headquartered in Chicago, and currently operates the Illinois Lottery under a private management agreement while seeking other opportunities throughout the U.S.  We also provide products and services to lotteries and their players throughout Europe and the United States.

Position Overview:

The Senior Account Manager will be responsible for the day-to-day management and delivery of the retail sales strategy for growing business across multiple accounts. The role will plan and implement...

About the Role:

We are seeking a very dynamic and driven Senior Account Manager interested in further developing and driving our flavors and functional food ingredients within the MidWest Region.  This position will be responsible for maintaining and growing existing account relationships, as well as identifying and developing new business opportunities to support our growth objectives. This includes revenue & GM management, cross-team collaboration, and project management.

What you’ll be doing:

• Account Management: Influence customer account planning and comprehensive action plans for main accounts. Develop thoughtful understanding of customer potential through analysis of brand strategies, positioning, strengths and weaknesses, and competition data. Manage brief pipeline (quality and quantity of projects) to achieve growth plans.

• Negotiate and...