IT Support Specialist in Georgia

Job Title: IT Support Specialist.

Department: APP-IT.    

Reports to: VP, Corporate Compliance & Security?.

Experience Required: At least 2 years working in a similar support role.

Salary Range: $48,000 - $53,000

Supervisory/Training Responsibilities: This role does not supervise/manage others.  This is an Individual Contributor role with expectations below.

Schedule: 7:00AM - 4:00 ET or 8:00AM – 5:00PM ET.

Job Location: Remote, however MUST be located within a 30 mile radius of Atlanta, GA.  Occasional travel to Atlanta headquarters anticipated on a weekly/bi-monthly basis.  Remote in the United States*.  

Job Overview

In this role, the support person will oversee a portion of our business IT systems and assets, assist with maintenance and integrations,  and provide training and support as needed.  The ideal candidate will...

The Georgia Dept. of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Requests will pertain to ArcGIS Desktop (ArcMap 10.6.1/ArcPro 3.1, Esri Roads and Highways), Enterprise applications (e.g. GDOT custom, Esri Web/Experience Builder, and Esri Enterprise Portal applications), cloud products (e.g. ArcGIS Online and SiteScan), and mobile products (Field Maps). Reviews and triages submitted support tickets. Contacts users to clarify, gather information, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Teams in implementing solutions and preparing documentation/knowledgebase articles. Will develop GDOT GIS User Group and conduct training programs to support GDOT GIS User Group.

Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will primarily...

Mediavine is seeking an experienced Technical Support Specialist to join our growing IT Services team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk!

Position Title & Overview:

As a Technical Support...

Job Title: IT Support Specialist.

Department: APP-IT.    

Reports to: VP, Corporate Compliance & Security?.

Experience Required: At least 2 years working in a similar support role.

Salary Range: $48,000 - $53,000

Supervisory/Training Responsibilities: This role does not supervise/manage others.  This is an Individual Contributor role with expectations below.

Schedule: 7:00AM - 4:00 ET or 8:00AM – 5:00PM ET.

Job Location: Remote, however MUST be located within a 30 mile radius of Atlanta, GA.  Occasional travel to Atlanta headquarters anticipated on a weekly/bi-monthly basis.  Remote in the United States*.  

Job Overview

The Support Specialist’s primary responsibilities are internal technical support and internal customer service (this role does not support external clients-it supports internal stakeholders).  This role ensures stakeholders can...