IT Help Desk Technician
Fetch Veterinary
Brandon, florida
Fetch Specialty & Emergency Veterinary Centers is seeking a Help Desk Technician to join our dedicated IT team. The Help Desk technician will respond to IT requests from staff and provide support where needed, focusing on tracking each request to its resolution in a timely manner. This includes resolving technical issues on both Mac and Windows systems, maintaining and performing administrative functions in various systems used by Fetch staff, and basic troubleshooting of equipment specific to veterinary medicine.
Responsibilities
- Provide technical support to users via phone, email, and in-person
- Troubleshoot and resolve hardware, software, and connectivity issues
- Administrative maintenance in various systems used by staff
- Diagnose and repair computer problems
- Install and configure software and hardware
- Maintain and update computer systems
- Provide training and guidance to users on new technologies ...