Customer Success Manager in Florida

At Wisedocs AI, we're revolutionizing the way industries handle medical documentation. Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI. Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping them process medical claims much more quickly. 

We are searching for a passionate Customer Success Manager to join our team and play a pivotal role in shaping our user's experience. This role is idea for someone who has experience working with Midmarket and Enterprise customers in the insurance, medical, or legal industries and is passionate about how AI and Technology can disrupt these spaces. You will own a portfolio of our large sized business customers and will be responsible for ensuring their success on the Wisedocs platform. You will work...

Worth AI is on the lookout for a dedicated Customer Success Representative/Manager who is passionate about helping customers achieve their goals using our innovative AI solutions. As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our products.

Your role will involve onboarding new clients, understanding their unique needs, and providing tailored support to enhance their experience. You will act as a strategic partner, helping clients navigate our platform effectively and instilling confidence in our technology.

Join us at Worth AI as we reshape the landscape of decision-making powered by AI, and become a key player in our commitment to delivering exceptional customer experiences.

Responsibilities

• Onboard new customers and provide training to ensure they are equipped to use our AI solutions effectively.
• Build...

Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI (Artificial Intelligence). Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping them process medical claims much more quickly. 

About the role:  

This role is idea for someone who has experience working with customers in the insurance, medical, or legal industries and is passionate about how AI and Technology can disrupt these spaces. You will own a portfolio of our small to medium-sized business customers and will be responsible for ensuring their success on the Wisedocs platform. You will work directly with new customers to successfully on-board and grow current customers' volume by understanding their business, technical requirements, while also...

As part of the Operations organization, the Customer Success Manager will be both a player and a coach in their contributions to the overall success of the customer experience. They will be responsible for ensuring a positive customer experience, avoid churn, meeting revenue targets, creating level of effort estimates, maintaining artifacts within various systems, and forging a strong referenceable bond with the client(s).

Role and Responsibilities

Improve the overall customer experience, create engaged customers, and facilitate organic growth

The day-to-day Operational, Functional and Technical support of the assigned customers:

• Daily prioritization, supervision, assignment, and collaboration of their team members in support of the company and customer deliverables
• Assessing the requirements/needs from the customers
• Prioritizing the Requests based on urgency, segmentation, and order received
• Assigning for...

Worth AI, a cutting-edge computer software company, is seeking a passionate and results-driven Customer Success Manager to join our team. As a Customer Success Manager at Worth AI, you will play a critical role in ensuring the success and satisfaction of our valued customers. We are committed to revolutionizing the way businesses make decisions using AI, and as a Customer Success Manager, you will be at the forefront of driving customer adoption and retention.

Your primary responsibility will be to onboard new customers and then build strong and long-lasting relationships with all customers, serving as their trusted advisor and advocate. You will work closely with customers to understand their unique business needs and goals, and help them maximize the value they derive from our AI platform. Your exceptional communication and problem-solving skills will enable you to effectively address customer inquiries, resolve issues, and ensure a smooth customer experience.

At...

DGR Systems, a growing premier technology consulting company, is seeking a Customer Success Manager to join our highly competent team. As part of the sales team, you will be responsible for generating leads, responding to lead generation efforts, developing client relationships, and driving new business. The ideal candidate will have a fanatically client-focused work ethic, prior sales experience, and a strong desire to win. This exciting position will maximize your skills and provide continued growth and development opportunities.

Responsibilities

• Execute sales strategy and manage the full sales lifecycle from quote and order management to close and client follow-up
• Maintain a strong working knowledge of OEM products, registration programs and pricing strategies
• Remain up to date on rebates and incentives, utilizing them to close and win business
• Assist with marketing and demand-generation activities
• Accurately...

This position is available immediately offering competitive pay based on skill level and experience.

We are an established IT Consulting company and MSP in business for 20 years. We provide technical support, integrations, and consulting services to commercial industry, and we are looking for a Client Advocate who is willing and motivated to learn and grow within the organization. This individual must be very organized and personable with a great attitude, be able to work well in a team environment, and genuinely care about meeting customer needs. Excellent work ethic combined with consistent performance, reliability and attendance are top priorities.

This position focuses on interfacing with our loyal clients, building rapport and assuring that their needs are being met. You could say that this position spans from being a Customer Service Representative to Project Management, with a small amount of Sales mindset built in.

This role requires at least an entry...