Support Engineer
Prime Robotics
Lakewood, colorado
You in The Role and on The Team: In this role, you are a highly motivated Support Engineer that will help drive customer success and satisfaction by assisting our customers with their robot implementation! As a support engineer you will play a critical role in driving exceptional customer experience with our robotics solutions by guiding and mentoring our customers; documenting and reporting of technical issues, creating of knowledge base articles and/or standard responses, and ensure customers realize exceptional value from their investment in Prime Robotics services.
A Day in the Life at Prime Robotics
- Prioritize customer needs and responses on items with the greatest customer impact first
- Provide hands-on functional and software support for our customers across North America
- Develop exceptional internal and customer relationships based on trust and shared...