Help Desk Technician in California

The Help Desk Technician is responsible for attaining maximum utilization of internal and field resources through daily dispatch of service requests by both monitoring and managing incoming client requests so that they can be dispatched to the appropriate resource.

Core Functions

• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Support of disaster recovery solutions.
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Basic remote access solution implementation and support.
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through JIRA service tickets.
• System documentation maintenance and review in JIRA Confluence.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending...

Are you a tech-savvy problem solver who loves helping others? Frontline, LLC is looking for a friendly and enthusiastic IT Help Desk Technician to join our dynamic team! As a Tier 1 Support Technician, you'll be the first point of contact for our clients, providing top-notch service and solutions for their IT challenges. The salary range for this job is $50,000 - $58,000 per year, and is onsite at our location in Bubrank, CA.

Your primary responsibilities will include troubleshooting hardware and software issues, assisting with user account management, and maintaining a positive rapport with our clients. You'll be instrumental in making sure our customers feel supported and understood every step of the way!

Your Role Includes:

• Responding to client inquiries via phone, email, and chat with a smile.
• Diagnosing and resolving basic technical issues with a focus on friendly communication.
• Documenting tickets clearly and efficiently in our...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Senior Help Desk Technician to support the Naval Health Research Center in San Diego, California.

The Senior Help Desk Technician responsibilities will include:

• ​Assist in relocating computer equipment.
• Create and maintain appropriate...

Grapevine MSP Technology Services is seeking qualified Night Shift Helpdesk Support Team Members.

The IT Helpdesk Support (Night Shift) is responsible for providing technical support and ensuring the smooth operation of the company’s IT systems during night hours. This role involves monitoring systems, addressing technical issues, and performing routine maintenance tasks to ensure optimal performance and security.

Our Team Members must thoroughly know computer software, hardware, and various internet applications, networks, and operating systems. The ideal candidate must have troubleshooting abilities and attention to detail.

There are two job openings for the night shift.

The job hours for the first opening are from 4:00 pm to 1:00 am.

The job hours for the second opening are from 12:00 am - 9:00 am.

Responsibilities

• System Monitoring: Monitor and...

Method Technologies is calling in reinforcements! If you are ready to work at a company that is growing with new exciting opportunities, then buckle up.

Why we will want to hire you:

• You live in the Southern California area. We are currently only considering local candidates.
• You are ready to work. If you are looking for some laid-back IT job, close this tab out. These aren't the jobs you're looking for.... move along, move along.
• You are an information sponge. You will work on a ridiculous number of different systems/networks/devices/programs so you will need to be ready and fired up to learn.
• You have experience… If you are certified out of your mind and can revamp a network blindfolded, then keep reading. If you know your way around fixing mid-level issues and are a quick learner, then keep reading too. If you are newer to the IT industry and are just looking to get in your foot in the door and learn a...

** Due to the classified nature of our work, U.S. citizenship is required. Candidates must be willing to obtain and maintain a DoD Security Clearance.

Location: Sunnyvale, CA

Who are we looking for?

Pacific Defense is an industry leading developer of advanced RF and electronics systems for the U.S. Department of Defense and commercial customers. We specialize in Open Systems Architecture solutions for the non-kinetic fight. Our vision provides cost effective, highly capable, modular, and rapidly reconfigurable systems to our customers in less than half the time of traditional defense contractors. Our team delivers sensing and effects solutions for the Land, Air, Sea and Space domains at an unprecedented pace. We accomplish this strategy by combining broad domain experience in Radar, EW, SIGINT, and Communications with a go-fast commercial execution model. Our model fully leverages Open Standards, like SOSA, CMOSS,...

As a Help Desk Level 1 Technician at Alcala Consulting, you will play a critical role in ticket diagnostics and resolution. You will be responsible for managing the flow of client issues through a ticketing system in ensuring that tasks and issues are resolved per client requirements.

What you will do:

• Technical Role:
• Close 15 tickets per day
• Onboard and offboard our client’s employees
• Transfer files and settings from and old laptop to a new laptop
• Wipe laptops that employees will purchase
• Set up new laptops and desktops for clients
• Troubleshoot application issues for clients such as Microsoft Office, Adobe, Autodesk AutoCAD, Slack, Zoom, Corel Suite, Nitro PDF, etc.
• Perform password resets.
• Update distribution lists in Microsoft 365 and Google Workspace
• Create shared mailboxes in Microsoft 365 and Google Workspace.
• Install applications for clients...

Welcome to San Diego International Airport, where our purpose is to create an exceptional airport experience for the community and the world.  We embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals.

Here, you’ll find a workplace culture that thrives on diversity and shared mindsets of collaboration, empathy, inclusivity, thoughtful decision-making, listening, and believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today.

The Information & Technology Services Department is looking for a dynamic individual with demonstrated technical skills with a full range of problem solutions and technical support in a Help Desk Technician role. If selected, you will provide technical support...

Location: El Segundo, CA 

Pacific Defense, a small fast-growing company that develops and provides advanced electronic systems for the U.S. Department of Defense, is looking for a Helpdesk Technician Intern to join our IT Support team.  

Pacific Defense designs and builds advanced, military standards-based, modular open systems architecture (MOSA) systems. These systems conform to the Army’s C4ISR Modular Open Suite of Standards (CMOSS) and the Air Force’s Sensor Open Systems Architecture (SOSA) Standard. These CMOSS/SOSA systems are used for multi-mission electronic warfare, tactical communications, signals intelligence, cyber-EW, high speed computing or simultaneous combinations of these capabilities.  

Who are we looking for? 

We are seeking a Helpdesk Technician Intern who wants to gain experience with a small, fast-paced, and dynamic company. Our IT personnel work as a team...

Nedelcu & Company, a renowned management consulting firm specializing in executive search and leadership consulting, is seeking a highly skilled and motivated IT Help Desk Technician to join our team. As a company obsessed with perfection, we are dedicated to providing exceptional executive search and leadership consultancy services to our clients and candidates.

As the IT Help Desk Technician, you will play a crucial role in supporting our internal staff in resolving technology-related issues and ensuring the smooth operation of our IT systems. This position requires strong technical knowledge, impeccable problem-solving skills, and excellent customer service.

In addition to providing technical support, you will have the opportunity to collaborate with IT professionals and managers in implementing IT projects and initiatives. This role offers a dynamic and challenging environment where you can utilize your expertise and contribute to the success of our...

Title: IT Help Desk Technician

Duration: 6+ Months Contract

Location: Los Angeles, CA

Rate: $OPEN

Requirements

• Implemented processes and procedures
• Manage targets and KPIs for Help desk
• Setup, configured and on-going management of reports for Help desk.
• Reports dashboard
• Handling tickets and advanced customer queries
• First point for escalations
• Developing & troubleshooting. Layer 1-3 topologies

Benefits

Note: If interested please send your updated resume to shubhankar.madane@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

Thanks and...