Breakfast Supervisor - SpringHill Suites

ABOUT US
The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW 

Supervise breakfast operations including the preparation and serving of food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand and sustainability standards.   

ESSENTIAL JOB FUNCTIONS 

• Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards 

• Engage guests to offer assistance and to check on satisfaction 

• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction 

• Recognize repeat guests and anticipate needs based upon breakfast preferences 

• Assist with setting up, cleaning and organizing breakfast service and pantry areas 

• Take and record temperature of food and food storage areas such as refrigerators and freezers. Ensure documentation is up to BSA standards at all times 

• Ensure food is properly stored in designated containers and storage areas and meets food handling standards 

• Monitor and order supplies or food items and restock as necessary to maintain inventory 

• Assist guests with special requests and resolve guest complaints. 

• Follow sustainability guidelines and practices  

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards 

• Perform other duties as requested by management 

• Order food and supplies as needed and adhere to budgetary guidelines 

• Produce weekly schedules and adhere to labor standards 

• Performs any other job-related duties as assigned  

Requirements

ESSENTIAL QUALIFICATIONS 

• High School diploma preferred 

• Food Sanitation a plus, required within 90 days of employment 

• Previous food and beverage/culinary experience required or equivalent training 

• Supervisory experience preferred 

• Possess excellent verbal and written communication skills 

• Understand daily hotel operations and systems 

• Must read, write and speak the English language. Bi-lingual Spanish preferred 

• Flexible schedule during high business volume  

• Work schedule varies and may include working on holidays and weekends 

PHYSICAL DEMANDS & WORK ENVIRONMENT 

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell.  The employee frequently is required to walk and climb or balance.  The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development