Relationship Banking Manager

Citizens State Bank is a community-oriented bank dedicated to providing exceptional banking services to individuals and businesses. CSB is committed to fostering a professional, friendly, and inviting environment for both customers and employees. We are currently seeking a Relationship Banking Manager to lead and inspire our retail team while cultivating relationships with customers.

Key Responsibilities:

• Facilitate goal achievement through ongoing coaching and training of retail team members
• Direct, coordinate, and monitor activities of the retail staff
• Open/close accounts; cross-sell products during account opening
• Maintain knowledge of deposit and loan products and promote office growth
• Perform customer service-related activities to create and maintain relationships
• Evaluate needs of customers and offer appropriate bank products and services
• Communicate with customers to resolve problems
• Active community involvement

Our core values of integrity, customer focus, team focus, and agility are the foundation of our business and a guide that is used every day to serve our customers and employees alike. Our team enjoys collaborating with a leader who is respectful, supportive, and flexible as we work together toward a common goal of providing friendly, personalized service throughout our communities in Western Wisconsin. The bank is headquartered in Hudson and has four additional offices to serve its customers -- Elmwood, Menomonie, Roberts, and Woodville.

There may be other daily and on demand duties as necessary. A complete job description is available by request. Citizens State Bank is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. Citizens State Bank is a Member of the FDIC and an Equal Housing Lender.

Requirements

• Two to five years of similar or related work experience. Prior banking experience preferred.
• Managerial experience, strong leadership skills.
• Strong written and oral communication skills.
• Customer service experience, excellent customer service skills.
• High school education or GED.

Benefits

Citizens State Bank strives to be the employer of choice in our communities and offers all full-time employees a competitive salary, 401(k) including a company match, competitive health insurance, dental insurance and vision insurance. Additionally, employees are offered a generous Paid-Time Off plan (including all federal holidays)! Life and long-term disability insurance are also paid for by Citizens State Bank for all full-time employees.