Operations Support Specialist (3216)

Navarro Research and Engineering is recruiting for an Operations Support Specialist in Richland, WA. This position will be located at the Navarro-ATL business office in building 2425 Stevens Center Place, Richland, WA.

Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client’s success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.

This position will support Navarro-ATL. Navarro-ATL is located in Richland, WA, and operates, manages, and maintains the 222-S Laboratory Complex for the Department of Energy. The Navarro-ATL members are Navarro Research and Engineering, Inc. (Oak Ridge, TN), and Advanced Technologies and Laboratories International (Gaithersburg, MD).

This position will support the Navarro-ATL Contractor Assurance department through the general programmatic support in the areas of issues management and assessment (iCAS), performance metrics, and requirements management.

Responsibilities:

• Provide general programmatic support to the Contractor Assurance team in various areas such as issues management and assessments in the Integrated Contractor Assurance System (iCAS), data review, performance metrics, etc.
• Assist and serve as back-up to the primary administrator of iCAS by supporting all phases of iCAS. Duties to include: evaluation/screening of issues, monitoring and tracking of corrective actions, assisting actionees and Responsible Managers in developing and closing corrective actions, and performing trend analysis.
• Participate in and support event investigations and cause analysis for events and incidents.
• Provide support to the Navarro-ATL assessment program.
• Provide support on the development and implementation of internal performance metrics, charts, and reports.
• Provide support to the requirements management program for the implementation of the electronic requirements management system.
• Track identification and flow down of Navarro-ATL contract requirements into implementing organizational programs and procedures to establish traceability of requirements and to report on gaps in implementation.
• Interface with Navarro-ATL management and requirement Technical Owners to provide guidance on the implementation of the Requirements Management process.
• Perform other duties as assigned.

Requirements

Minimum Qualifications:

• Bachelor’s degree (BA/BS) in related field and 2 years of related experience or equivalent combination of education and/or experience.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration abilities.

Preferred Qualifications:

• Bachelor’s degree plus 5 years of related experience or an equivalent combination of education and experience.
• Previous experience working with an electronic issues management program, such as DevonWay iCAS.
• Previous experience working with electronic requirements management tools and techniques, such as IBM DOORS or other relational database tools.
• Previous experience working with DOE or other government entities.

Due to the nature of the government contract requirements and/or clearances requirements, US citizenship is required.

Navarro is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.

EEO Employer/Vet/Disabled

Annual Salary Range (based on full-time 40 hours per week)

Grade 14: $71,200 - $89,800

Grade 16: $86,138 - $108,513

The grade level offered to the selected candidate will be based on business needs and the candidate's education, training, and/or relevant experience.

In accordance with the Navarro Research and Engineering, Inc (Navarro) salary determination process, Navarro takes into consideration the level of assigned job duties and responsibilities and the candidate’s education, training, and/or experience relative to internal peers and the external labor market. A candidate's salary history will not be used in compensation decisions.

Benefits

Benefits include medical, dental, and vision insurance; short- and long-term disability insurance; pension benefits*; 401(k) retirement savings plan with employer match; life and accidental death and dismemberment (AD&D) insurance; vacation/sick/holiday pay*.

*Based on eligibility rules