Director of Quality Assurance

Who We Are:

nutpods manufactures plant based, dairy-free coffee creamers and adjacent products for coffee lovers nationwide. Now the #2 plant-based creamer brand nationwide across retail and online channels, nutpods has fostered a cult following and has exciting plans for growth in the coming years. With a small and mighty team of 35 people, nutpods is looking for eager, enthusiastic, and experienced candidates for this important role.  

Position Summary:

The Director of Quality Assurance will be a key leader within the nutpods Quality Assurance team, acting as the primary representative of the company in all quality-related matters with suppliers, co-manufacturers, and distribution partners. This role demands a strong commitment to maintaining nutpods’ rigorous standards for food safety, product quality, and regulatory compliance across the entire supply chain. The successful candidate will play a vital role in fostering and sustaining strong relationships with stakeholders, ensuring that nutpods’ quality expectations and values are consistently upheld. 

Essential Functions:

• Lead Quality Assurance Team, mentoring QA Regulatory Specialists to foster high performance and ensure quality and regulatory compliance.
• Develop and enhance quality programs, continuously improving existing initiatives to meet evolving business and regulatory needs.
• Oversee Positive Release Program, verifying only quality-approved batches are released to prevent compromised products.
• Lead and participate in on-site audits of co-manufacturers and key suppliers, ensuring compliance with nutpods’ quality standards.
• Maintain regulatory compliance across all products, working closely with the QA Regulatory Specialist to ensure alignment with current regulations and standards.
• Manage consumer feedback and complaint resolution, driving product quality improvements and customer satisfaction.
• Ensure comprehensive traceability of raw materials, packaging, and finished goods, with robust recall procedures.
• Collaborate with Supply Chain and Marketing on new product launches and promotional activities to align with product quality.
• Manage hold and non-conformance programs across co-manufacturers and distribution centers to minimize risks and product losses.
• Oversee prerequisite programs with ingredient suppliers, packaging vendors, and co-manufacturers to ensure adherence to food safety and legality standards.

Requirements

• Bachelor’s degree in Engineering, Food Safety or Science, Chemistry, or related field
• Minimum 8+ years of experience in food/beverage quality and safety with increasing levels of responsibility with a fast moving and growing business environment
• Relevant experience in plant-based or dairy-based beverage industry with experience in aseptic filling facilities
• Previous experience with regulatory audits, HACCP, and FSMA
• Action-oriented, results-focused individual with can-do attitude
• Process-oriented with attention to detail
• Willingness to travel up to 20% of time.

Benefits

• Base salary range: $125,000 - $175,000
• Annual bonus potential
• Health Care Plan (Medical, Dental & Vision)
• 401k Retirement Plan with company match
• Life Insurance
• Paid Time Off
• New Parent Leave
• Long Term Disability Insurance
• Wellness Resources

Green Grass Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.