VP of Operations

Howard Financial is a full-service back-office solution for companies and entities with bookkeeping, payroll, and bespoke reporting needs that require accuracy, timeliness, and institutional-quality reporting without the burden of full-time staff. We are an experienced team of bookkeepers and administrators with multiple decades of combined experience across industries allowing companies to focus on their core business while we handle the rest.

Founded in Fall 2023, Howard has grown quickly and currently serves over 35 high-growth companies across a diverse array of industries. We are looking for a communicative and entrepreneurial VP of Operations to oversee the growth and institutionalization of all facets of our operation.

This is an opportunity to be an early team member of an exciting, high-growth, and profitable startup with meaningful growth potential. As an early team member, you’ll have the opportunity to help establish our culture and internal organization strategy.

Responsibilities:

• Operational Leadership: Oversee day-to-day operations, implementing scalable processes and ensuring operational excellence across all departments.
• Team Development: Lead, mentor, and develop the operations team, fostering a culture of accountability, ownership, and continuous improvement.
• Strategic Planning: Collaborate with the founders to define strategic growth initiatives, set operational goals, and track KPIs.
• Process Optimization: Identify areas for operational improvement and implement strategies to increase efficiency,

reuce costs, and maintain high service standards.

• Financial Oversight: Ensure the accuracy and timeliness of financial reporting, manage budgets, and develop

strategies for cost control.

• Scalability Initiatives: Lead the development of internal systems and workflows to support the scaling of services, ensuring Howard can serve a growing client base effectively.
• New Client Relationships: Facilitate outreach to new clients and engage in pitch campaigns for high-ticket clients,

bringing experience and seniority to the table.

• Client and Partner Management: Serve as the primary point of contact high-ticket clients, managing expectations and ensuring high-quality service delivery.

Requirements

• Proven experience in operations management, particularly in financial services or back-office operations.

• Deep understanding of accounting and financial reporting principles.
• Strong strategic thinking and problem-solving abilities.
• Proficiency in financial software and tools (e.g., QuickBooks, Google Suite, Microsoft Office Suite).
• Exceptional communication skills and the ability to manage relationships with high-level executives and clients.
• Strong leadership abilities with a focus on developing high-performing teams.
• Experience in scaling operations within a fast-paced and growing company.