VP, Client Partner

Salary $150,000 - $175,000

Welcome to The Marketing Practice. We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 400 B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards.

We thrive on identifying, recruiting, and nurturing talents and you're next on our list! We trust you to manage your own time, we help you amplify your skills and create a career that not only defines success but reflects the genuine joy of mastering your craft. 

What we are looking for

This role is critical to the overall growth and health of our client relationships. You will lead the growth of a portfolio of accounts consisting of 5+ accounts with a total value of $5M-$8m in revenue. Partnering with a client success lead, you will ensure the portfolio is healthy, growing, and delivering results for our clients. You will develop and proactively manage a growth plan for the portfolio, building C-level and VP relationships and act as a consultative leader helping clients identify opportunities to grow their business. We need someone who can coach and mentor their team to identify and pursue opportunities within accounts. You will support net new business development and onboarding of new clients, ensuring a seamless transition into the agency.  

What you will do

Portfolio growth and leadership

• Responsible for the overall growth of accounts within your portfolio.  
• Develop and manage the growth plans to achieve revenue targets for your portfolio.  
• Build high-trust executive-level client relationships​, advising and recommending marketing programs to achieve desired outcomes. 
• Provide expertise and insights that help clients achieve desired outcomes. 
• Work with teams to identify, pursue, pitch, and win new work across your accounts. 
• Regularly connect and meet with clients, keeping them informed of industry influences and trends. 
• Support the new business team in pitch development and presentations.  
• Co-lead client onboarding, annual planning, and quarterly client review meetings 
• Collaborate with client success partners to ensure overall account health, manage client investments, and negotiate favorable contracts.  
• Develop and maintain a strong professional network. 
• Understand and build upon TMP service offerings and value prospects, clients, and partners.  
• Collaborate with other functions and teams (new business, marketing, other growth teams, etc.) to develop, adopt, and maintain the roles, processes, tools, etc. needed to deliver growth for your accounts.  

Team management, mentorship, and support

• Foster the conditions and environment for the portfolio team to thrive, where individuals can build their careers and develop skills as they deliver for their clients.  
• Provide ongoing feedback and coaching on opportunity identification and pursuit. 
• Contribute and develop individual development plans, regularly reviewing and providing feedback on career progression goals for individual team members.
• Participate in semi-annual formal performance reviews. 
• Successfully onboard and train new hires onto the team.

Commercial leadership

• Revenue forecasting, management, and reporting across the portfolio.
• Participate in portfolio optimization reviews. 
• Negotiate and develop favorable proposals and contracts. 

Desired outcomes

• Clear client growth plans across the portfolio. 
• Established operating rhythms and systems within the portfolio around client growth. 
• Revenue plans and targets are clearly understood by teams, and they understand their responsibility and contribution towards achieving them.  
• Client revenue and growth targets are being hit. 
• The wider business has confidence in the revenue forecasting for the portfolio. 
• Client investment efforts are prioritized and focus on the most valuable areas for lasting commercial success. 
• Accounts are shifting towards longer-term and larger contracts. 
• You are proactively taking strategic insights, ideas, and new propositions to our clients, in alignment with their needs. 
• You have clients at the CMO & VP levels who advocate for us within their organization and through referrals. 
• Your portfolio delivers award-winning work that supports our client's growth objectives. 
• The portfolio team is proactively pursuing opportunities that contribute to the growth plan. 

Success in this role  

• Revenue performance is in line with portfolio targets. 
• Forecast accuracy.
• Portfolio is profitable. 
• Growth plans are achieved.
• Client retention.
• Team performance and satisfaction.

Requirements

Who you are:

• 10+ years of overall agency experience, including 5+ years of agency experience working in a client leadership role. 
• Demonstrable experience developing growth plans that result in business growth.  
• Experience with strategic consulting on marketing programs and strategies designed to achieve business objectives. 
• Leadership experience managing large teams that produce measurable outcomes. 
• Experience leading C-level and VP client and partner relationships.
• Exceptional skills in both written and verbal communication. 

Benefits

What we offer in return:

• Medical, dental, and vision insurance: Health is a priority worth investing in. We empower every employee to take charge of their health by providing comprehensive medical, dental, and vision insurance so they can perform at their best ability.
• Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available: We are committed to saving you money as we provide high-quality healthcare that is as flexible and diverse as our team.
• 4% 401(k) contribution with no vesting period: We are invested in our employee’s careers. Each individual has the opportunity to build a future for themselves through a 401k, and we see that as a success for the company as well.
• Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout.
• Sick leave (15 days annually): Illnesses are taken seriously at The Marketing Practice. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work.
• Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days, you can celebrate the holidays with loved ones.
• Parental leave:
• Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay
• Secondary caregiver: 12 weeks full pay
• Access to Unmind: Our well-being platform, including access to therapists and coaches
• Employer-funded life, AD&D & disability insurance: The Marketing Practice offers all employees life and AD&D insurance and makes sure you and your loved ones are protected in times of need.
• Company getaways: Whether it is a local office holiday party or a full-blown international trip, we believe in bonding through quality time spent together as a team.

We are currently eligible to hire within these US states:

CA, CO, FL, IL, NY, NJ, OH, TX, and WA.

Diversity equals increased creativity, which equals better results for all. We’re committed to equality of opportunity and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don’t hesitate to let us know.