Virtual Sales Representative - Work remote, no experience needed

The House of Mercier is excited to announce a fantastic opportunity for a Virtual Sales Representative. This position is fully remote and requires no prior experience, making it perfect for individuals ready to kick-start their career in the sales industry! As a Virtual Sales Representative, you will be responsible for building relationships with customers, guiding them through our exquisite jewelry offerings, and ensuring a delightful shopping experience. If you are passionate about sales and customer service, we'd love to have you join our growing team!

Key Responsibilities

• Initiate and maintain contact with potential customers through virtual communication channels.
• Provide expert knowledge on our jewelry products to assist customers in making informed purchasing decisions.
• Handle customer inquiries, orders, and complaints promptly and professionally.
• Document customer interactions and manage follow-ups effectively.
• Work collaboratively with the sales team to enhance strategies and improve customer satisfaction.
• Participate in training programs to develop your skills and product awareness.
• Achieve personal and team sales goals while fostering a positive customer experience.

Requirements

• No prior sales experience is necessary; a strong desire to learn is crucial.
• Proficient in English; knowledge of additional languages is a plus.
• Excellent communication and interpersonal skills.
• Able to work independently and manage time in a remote setting effectively.
• Basic computer skills and familiarity with online communication tools.
• A friendly, enthusiastic attitude with a commitment to customer satisfaction.
• A genuine interest in luxury jewelry and the retail sector is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan
• Great Salary
• Other Perks