System Integrations & ERP Optimization

About the Company
We are a leading company in the organic food and beverage industry, dedicated to producing high-quality, sustainably sourced products from small-scale farmers in Latin America. Our commitment to fair trade practices and supporting local communities is central to our operations. To continue enhancing our business processes, we are seeking a skilled IT contractor to assess, optimize, and integrate our technology ecosystem, with a focus on ERP systems.

Role Overview
As an IT Contractor for System Integrations & ERP Optimization, you will be responsible for evaluating the company’s existing technology stack, with particular attention to the current ERP system, and making recommendations for improvements or alternative solutions. You will work closely with various teams to ensure seamless integrations between our platforms and optimize the technology stack to support the company’s business goals.

Key Responsibilities

• Conduct a comprehensive evaluation of the company’s technology infrastructure, including the ERP system, integrations (EDI, Shopify, CRM), and other platforms.
• Analyze the current system’s efficiency and cost-effectiveness, identifying opportunities for improvement or alternatives to the ERP.
• Optimize system integrations and troubleshoot any issues to ensure smooth operations.
• Provide recommendations for the best ERP solution or technology stack, considering factors such as scalability, functionality, and cost.
• Develop and implement migration plans for any new systems or technologies, ensuring minimal disruption to business processes.
• Provide training and documentation to ensure smooth transitions and understanding of new systems.
• Offer ongoing technical support and continuously optimize the system to meet evolving business needs.
• Communicate complex technical issues in an accessible way to non-technical stakeholders.

Requirements

• Extensive experience in evaluating, implementing, and optimizing ERP systems, with strong knowledge of NetSuite or similar platforms.

• Proven track record in system integrations and troubleshooting, especially with platforms such as EDI and Shopify.
• Strong problem-solving and analytical skills, with the ability to propose cost-effective and efficient technology solutions.
• Experience working with automation tools and optimizing workflows.
• Excellent communication skills, with the ability to explain technical concepts to non-technical team members.

Preferred Qualifications

• Experience in the food and beverage industry, with a deep understanding of operational challenges in small to medium-sized enterprises.
• Knowledge of custom reporting and process optimization in ERP systems.
• Familiarity with automation of workflows and business process improvements.