Support Zebra - Senior Media Buyer

Hey there!

We’re Support Zebra, co-founded by Nathan and Imtiaz, and we’re here to help fast-growing companies build awesome customer support teams.

What do we do? 

Well, if you’re a software company scaling up quickly and need a solid customer service function, we’re your go-to. 

We find and hire talented people in the Philippines, set them up with everything they need (laptops, desk space, training - you name it), and create a full-fledged outsourced customer service team. Whether our clients need 25, 50, or even 100 people, we’ve got it covered.

We’re also branching out into new ventures, like running medical spas, so there’s always something exciting happening here.

Check out this video to find out more about us.

Right now, we’re looking for a Senior Media Buyer, someone who’s a whiz with PPC on Meta and Google. You’ll be handling ad campaigns for both Support Zebra and our medical spas, from start to finish.

If you’re up for joining an innovative team and diving into some cool projects, we’d love to chat!

We're on the hunt for a talented Senior Media Buyer to join our team and help drive the growth of our two companies: Support Zebra, our B2B outsourced customer experience service, and Glow Med Spa, our B2C chain of medical spas.

In this role, you’ll play a key role in generating new leads through savvy media buying strategies.  

You’ll work on ad campaigns across Meta and Google, optimising ad spend to maximise our ROI. 

More specifically, responsibilities will include:

📈 Media buying on Meta and Google

🎨 Ad creation and optimization

💰 Spend optimization to get the best bang for our buck

🔍 Competitor research and ad campaign launch

💡 Suggesting content and landing page improvements

🌟 Ensuring the whole funnel, from ads to conversion, is performing at its best

🛠 Managing an ad spend of $10-15k per month, with room to grow

Working Hours ⏰: This is a full-time role with a preference for as much overlap with US time zones as possible.

If you're ready to make a big impact and help us scale, we'd love to hear from you!

Requirements

To excel in this role, you need to have: 

✅ Proven experience in Meta and Google ads buying with budgets between $50k to $100k

✅ Ability to launch, optimise, and manage ad campaigns from start to finish

✅ Demonstrated success in creating and optimising effective ad campaigns

✅ Experience in both B2B and B2C advertising (ideally experience working in an agency and with a variety of brands or businesses)

The ideal candidate for this role is someone who is:

🔍 Obsessive about data and optimization: You enjoy digging into the numbers and fine-tuning campaigns to get the best results.

🎓 Passionate about learning and testing: You’re always curious about new strategies, tools, and techniques, and love experimenting to find what works best.

If this sounds like you, you’ll be a great fit for our team!

Benefits

What’s in it for you?

💰 $3500 - $4500 per month*

🌴 Full time & fully remote - work remotely from anywhere in the world

🌟 10 days of PTO + US holidays off!

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Support Zebra to help them find their new team member. 

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the Support Zebra’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of Support Zebra, applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at sandra@jobrack.eu

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

To make sure you receive updates on your application please add sandra@jobrack.eu to your email address book.  

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq