Subscription Services Assistant - Work remote, no experience needed

The House of Mercier is pleased to offer an exciting opportunity for a Subscription Services Assistant. This remote position is open to individuals with no prior experience, making it a perfect entry-level role for those eager to start their career in customer service. As a Subscription Services Assistant, you will play a vital role in ensuring our customers have a smooth experience with our subscription offerings. If you are motivated, detail-oriented, and ready to learn, we welcome your application!

Responsibilities

• Handle customer inquiries regarding subscriptions with professionalism and promptness.
• Assist in processing new subscriptions and managing renewals.
• Maintain accurate records of customer interactions and subscription details.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Participate in ongoing training to gain knowledge about our products and services.
• Contribute to creating helpful resources for customers regarding our subscription services.

Requirements

• No experience is required; comprehensive training will be provided.
• Strong communication skills, both written and verbal.
• Attention to detail and a commitment to providing accurate information.
• Ability to work independently in a remote environment.
• Basic computer skills and a willingness to learn new applications.
• Customer-centric mindset and a passion for delivering excellent service.
• A reliable internet connection and a designated workspace for remote work.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan
• Great Salary
• Other Perks