Software Quality Assurance Director

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Software Quality Assurance Director to join our growing team.

Job Summary:

The Software Quality Assurance Director plays a critical role in ensuring the highest quality of software products within Acentra Health's high-volume healthcare data systems. This position is responsible for leading the Software Quality Assurance (SQA) team, ensuring the delivery of zero-defect production environments, and continuously improving quality processes. The Director is a key member of the SQA Leadership Team and works closely with the VP of Software Quality Assurance to meet and exceed business objectives aligned with quality program delivery. This role requires strong leadership skills, strategic oversight, and a commitment to innovation in software quality assurance practices within a 24/7/365 operational environment.

Job Responsibilities:

• Lead the Software Quality Assurance team, ensuring accountability for deliverables, customer relationships, and overall test execution strategies

• Oversee the entire Software Quality Assurance process, providing strategic direction across all programs and leading by metrics to deliver quality projects on time and within scope

• Develop and manage traceable test plans and scripts using industry best practices and a reusable framework, ensuring systematic improvements in quality assurance

• Approve requirements and mitigation plans to address scope, schedule, and financial risks, ensuring alignment with quality standards and project objectives

• Drive innovation within the SQA program, with a focus on automation and alignment with industry standards

• Lead transformation and change management initiatives that align with Acentra Health's overall business strategy

• Interface with senior management, providing insights, recommendations, and industry best practices to improve quality assurance outcomes

• Oversee the SQA budget, including forecasting, monitoring, and approvals, ensuring alignment with business objectives

• Manage complex internal and external customer relationships, ensuring long-term value and adherence to Acentra Health’s CMMI standards and processes

• Recruit, develop, and mentor a highly skilled SQA team, ensuring performance metrics align with business objectives

Requirements

• Bachelor’s Degree or Master’s Degree in Computer Science, Information Systems, or a closely related field
• 10+ years of Software Quality Assurance experience
• 5+ years of technical leadership experience in large, complex organizations
• Experience with Software Quality Assurance software (e.g., Rational Quality Manager, HP Quality Center)
• Hands-on experience in test automation and the design and implementation of automation frameworks
• Experience with QA and SQA methodologies in both waterfall and agile software development life cycles
• Strong understanding of ITIL and CMMI process models
• Understanding of the SDLC and STLC
• Excellent communication skills, with the ability to present to all levels of the organization
• Project Management Professional (PMP) certification is required

Preferred Qualifications/Experience:

• Experience in the healthcare industry, particularly in Medicare, Medicaid, or other healthcare verticals
• Test Manager certification
• Proficient in data analytics tools (e.g., Tableau, Microsoft Power BI, Cognos Analytics)

Benefits

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation

The pay range for this position is $120,420.00 - $167,300.00 per year

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”