SEO Account Manager

Position Title: SEO Account Manager

Career Stage: Mid Level

Location: Remote, USA

About Us:

Techy Scouts is a group of friends who excels in delivering exceptional websites, SEO and digital marketing solutions to our clients.  Our close-knit team is committed to providing insanely high quality service, elegant design, and high performing SEO and digital marketing strategies to all sorts of businesses.  We consider our clients our friends, and we are always looking to make more friends to join our crew.  As we continue the rapid growth of our SEO business, we're seeking a dynamic, super friendly and motivated individual to join us as an Account Manager.

Position Overview:

The Account Manager will play a pivotal role in ensuring the success and satisfaction of our clients by serving as their primary point of contact.  Working closely with the Head of SEO, the Head of Fulfillment, our designers, developers, and other internal teams, the Account Manager will be responsible for managing client relationships, understanding their goals, and coordinating the delivery of our SEO and digital marketing services.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships through an abundance of communication and exceptional service.
• Serve as the main liaison between clients and internal teams, ensuring clear communication and alignment on project goals and deliverables.
• Understand clients' business objectives and develop tailored strategies to meet their SEO and digital marketing needs and drive real results.
• Coordinate the execution of SEO and digital marketing campaigns, including keyword research, content strategy, and performance tracking.
• Provide regular updates and reports to clients on campaign performance, highlighting key metrics and insights.
• Proactively identify opportunities for providing additional services and solutions to clients based on their evolving needs.
• Collaborate with the Head of SEO and other team members to continuously improve processes and enhance the client experience.
• Stay up-to-date on industry trends and best practices in SEO and digital marketing to provide strategic guidance to clients and speak confidently to Techy Scouts’ expertise in all things digital.  

Requirements

Qualifications:

• Bachelor's degree or equivalent experience in marketing, business, computer science or a related field.
• 2-4 years of experience in account management, preferably in the digital marketing or advertising industry.
• Strong interpersonal and communication skills, with the ability to build rapport and effectively convey complex information to clients.
• Proven track record of outstanding customer service and delivering results-driven solutions.
• Strong knowledge of SEO principles and digital marketing strategies is preferred.
• Highly organized with excellent time management skills and the ability to prioritize tasks in a fast-paced environment.
• Proficiency in Google Docs and CRM software.  HubSpot, Basecamp, SEM Rush, Adobe suite, Shopify = major plus.
• Proven ability to work completely independently, report to a boss dutifully, and add value to our collaborative team of loud and proud nerds!
• Only employees in the US can be considered.

Benefits

Why Join Us:

• We’re remote, but we like eachother so much, we don’t want to be.  
• We are a very caring and understanding group of friends.  Even though our clients can be a little harsh sometimes, we are chill enough to go with the flow and not take it personally or hold anything against them.  Our friends always come around to meet on our wavelength.
• We encourage and help facilitate continued learning to help you add tools to your career tool kit and enable you to take on more new, interesting challenges. 
• Tremendous growth opportunities in this role.
• Target salary around $60k with opportunities to earn more money through a bonus program and commissions for any sales referrals you make.

If you support small businesses, enjoy learning, and thrive at interfacing with others in a somewhat professional setting, we want to hear from you!  Apply now to join our team as an Account Manager at Techy Scouts.

To Apply:

Please submit your resume and drop us a note- it can be a formal cover letter or anything you want us to know about why you think you could be a good fit for this very cool job.  Please send it to our COO, Kent Sherman at kent@techyscouts.com.