Senior Reporting Analyst

JOB SUMMARY

The Senior Reporting Analyst is responsible for leading the planning, analysis, documentation, and execution of business requirements for operational data requests and various initiatives. Acting as a leader in analytics, the Senior Reporting Analyst demonstrates strong productivity, critical thinking, collaboration, and professionalism. This role also involves providing training and support to the team to build efficiencies in day-to-day tasks.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

• Fulfill all internal and client-driven reporting and analytical requests.
• Interpret data, analyze results using statistical techniques, and generate ongoing reports.
• Identify and communicate trends in data that can lead to business process improvements.
• Provide feedback on potential technology enhancements to improve analytic tracking.
• Ensure data accuracy and appropriateness for client distribution.
• Meet monthly sales deadlines and client-driven reporting timelines.
• Provide support to sales teams during internal and client calls by reviewing and explaining data.
• Act as a liaison between business and technology teams, ensuring a clear understanding of client requirements and technical capabilities.
• Collaborate with internal contacts and supervisors to complete and deliver reports on time.
• Work alongside business and management teams to establish data needs and requirements.
• Collaborate closely with business teams to verify and confirm data integrity for both internal and external requests.
• Foster a positive, collaborative, and proactive work environment with all coworkers and project teams.
• Curate and manage internal and external analytic dashboards using AWS Quicksight.
• Lead the interpretation and analysis of data across departments.
• Develop and maintain accurate documentation, including business and functional requirements, status updates, and reporting templates.
• Train and coach team members on new processes, creating training materials for increased efficiency.
• Take ownership of project milestones, ensuring meeting preparedness, and facilitating active engagement in detailed tasks to meet project deadlines.
• Provide regular, detailed status updates to managers and business leads to ensure on-time project completion.
• Accept ownership of assigned projects and take a proactive approach to drive Dane Street initiatives forward.
• Act as a subject matter expert to support internal business leadership as needed.
• Adapt to various team dynamics and priorities, taking on tasks that may fall outside of the regular scope of this role.
• Perform other duties and special projects as assigned, based on business needs.
• Accept ownership of assigned projects and initiatives as assigned. Independent and proactive effort is expected in this area and with respect to all Dane Street initiatives.
• Support all internal business leadership in a subject‐matter‐expert capacity, as needed
• Adapt to different internal/operational and team dynamics as appropriate to each situation. This adaptability includes the need to accept tasks that may not regularly be associated with this role and to shift priorities as requested.

Other duties & special projects, as assigned and based on business needs.

Requirements

JOB RELEVANT EXPERIENCE:

Preferred experience in healthcare and/or insurance industries.

Minimum of 1-3 years of relevant experience.

Proficiency in PC/MAC platforms, including Excel, and Google Sheets.

Experience with AWS Quicksight and SQL for data extraction and manipulation is a plus.

A Bachelor's Degree is preferred.

JOB RELATED SKILLS/COMPETENCIES:

Excellent oral and written communication skills.

Proven analytical and problem-solving abilities.

Strong interpersonal skills with the ability to collaborate effectively across departments.

Familiarity with industry jargon, workflow, and claims processing, with the ability to advise clients on approaches to meet goals.

Ability to multitask and manage various tasks efficiently.

Strong documentation skills to keep all stakeholders informed and ensure project goals are met.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. 

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.