Senior Manager, Utility VPP Delivery (Remote, US)

Who We Are

Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort - and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

We strongly encourage candidates to check out our website at www.renewhome.com to learn more about the world-changing work we are doing.

Role Summary

As Senior Manager, Utility VPP Delivery you will be part of a team focused on ensuring the successful launch, driving adoption, and scaling of our Utility VPP programs with our energy partners. You will work on our largest and most strategic customers to ensure account health, drive our business forward and oversee the delivery of Renew Homes programs and services. This is a multi-faceted role where you’ll wear many hats. You will oversee and be responsible for:

• Take ownership for the delivery of assigned programs and help with key details of a program throughout its lifecycle - from scoping and executing new launches, tracking enrollments, problem solving issues as they arise, and rolling out new capabilities
• Help drive high impact initiatives within key accounts to drive growth
• Deeply understand partner and program needs to gather recommendations to product and engineering

Driving growth of our solutions has a positive environmental impact and has a direct relationship to improving customer adoption of clean energy technologies. This role will report to the Director of Utility VPP Delivery.

What You Will Do

• Build relationships with the program operations team at key energy partner accounts and drive key program elements. From new launch to ongoing partnership operations, it will be your role to ensure our day to day success
• Work collaboratively with technical and business teams at Renew Home to identify opportunities and resolve any issues that arise
• Identify ideas for product improvement and communicate them to our Product teams
• Support stakeholder management and engagement communications. Track key metrics and prepare program updates
• Actively contribute and evolve Renew Home’s delivery and account management methodology, including processes and documentation
• Be part of a scaling organization with exciting opportunities for personal and professional growth

Requirements

• BA/BS degree and at least 5+ years of experience doing partnership development/client management/program management in a fast-paced environment, and experience in the Energy industry 
• Great written, verbal, and visual presentation skills among peers, management and cross-functional teams
• Strong focus on what makes partners successful and are able to drive initiatives from start to finish
• Ability to flex from the strategic to the detail-oriented and wear many hats
• Excellent project management and analytical skills and experience managing contracts, invoicing etc.
• Demonstrated success working through ambiguous projects, navigating complex environments, and juggling different types of projects simultaneously
• Strong organizational skills, trouble-shooting skills and extreme attention to detail
• Bonuses:
• Technical or MBA degree
• Background and experience in demand response programs and/or technology
• Experience in fast-paced environments, such as consulting or technology
• Knowledge of utility regulatory environments, stakeholders and decision making processes

Benefits

What You'll Get

• A competitive salary based on experience. The base salary for this role is $140k-$190k.
• Fully remote work environment with home office set-up allowance.
• Real and lived work-life balance.
• Company perks include unlimited vacation (which our C-level team actively encourages everyone to take!), parental leave, and corporate values of working sustainably and putting families first.
• Competitive benefits package that includes a full suite of wellness benefits and stock options.
• 401(k) matching.
• Opportunity to work with amazing people who are passionate about halting climate change, thriving in a fully-remote work environment, and learning and growing every day.

Not eligible for visa sponsorship.

EQUAL OPPORTUNITY EMPLOYER

Individuals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.