Senior Business Development Manager - Americas

Introduction

This is an opportunity for a highly experienced, open source / web development sales specialist to join Human Made, a WordPress transformation agency that really cares about its people. In addition to being part of a company that cares, this is a fun, rewarding and exciting role that will see you work towards transforming Digital Publishing, Corporate Comms and Higher Ed through WordPress at scale.

If you want to be a part of a strategic, solution-sales oriented sales team, this role could be right for you. 

Senior Business Development Manager Role

As a Senior Business Development Manager at Human Made, you'll be at the forefront of new business growth. Together with our wider sales and marketing team, you’ll have the opportunity to co-create, own and action highly engaging campaigns that are designed to attract key buyers within target accounts across the Americas region. You’ll be at the forefront of WordPress in the enterprise, working with our teams and clients to achieve incredible things with open source.

From Harvard University to Forbes, NerdWallet, University of Chicago (Illinois) and Google, we’ve welcomed them all to Human Made this year. We’re hiring for this role to build upon recent achievements and are looking to welcome a passionate, curious and creative salesperson to the team. We’re looking for someone who can build, grow and leverage new relationships within enterprise spaces using a wide range of sales skills from a well-rounded tool box.

Your role will see you expand our network, raise awareness of Human Made and amplify our reach into target verticals. You will promote our stories, services and offerings, including but not limited to cutting-edge web development services, solution- focused consultancy, our enterprise-ready cloud platform, and online events for communities. You should be able to manage opportunities from end-to-end, being responsible for your own progress. 

You will craft a systematic, exciting and scalable vertical based sales strategies that not only resonate with our global growth objectives but that captivate brands and professionals aligned with our ideal ICPs. We’ve invested in all of the tools to help you achieve this, our stack is world-class and well-prepared for you to succeed. 

Your proactive approach will see you collaborate with our marketing team and forge your own path through: inbound lead nurturing; pipeline generation; and Account Based Marketing. Whether it's on the phone, email, LinkedIn, referrals, or in-person events. Engaging with both inbound and outbound prospects on a personal level, you'll delve into their challenges and aspirations, foster  relationships and deliver value throughout every interaction.

As a pivotal member of the sales team, your collaboration with sales, marketing, accounts, and delivery teams will ensure the seamless operation of our sales process, meeting and exceeding targets. Leveraging our CRM platform (HubSpot), you'll navigate its capabilities, pioneering new go-to-market campaigns within your region and providing regular, insightful progress reports to the business.

This role is not just about business development; it's about leading a charge into new frontiers, revolutionising industries, and shaping the future of Human Made. It’s also a chance to be a part of a highly engaged team of nine, where we support, guide and partner with one another in an open, transparent and helpful environment.

Responsibilities:

• Develop, alongside marketing, vertical based sales strategies to engage our ICPs

• Build your pipeline by identifying and nurturing outbound leads, through email, phone, linkedin, webinars, online events, referrals, in person events and more
• Own new go-to market campaigns and strategies that help you develop as a sales professional by producing revenue based results
• Work with the marketing team to qualify and nurture and close inbound leads
• Own and manage the processes for RFPs, estimations, presentations and pitches
• Working with delivery teams to roadmap and build estimates, including selling the value of our agile processes to prospects
• Ensure a smooth transition between the sales and delivery processes
• Work with the marketing team identify industry and sector wide challenges that can be turned into thought leadership and value driven content series to help support you on your mission
• Report on your opportunities and their progress by keeping our tools up-to-date
• Line manage more junior new business staff within region

Requirements

• 5+ years experience in b2b enterprise sales of professional web development services

• Experience selling open source CMS services (WordPress preferred)
• You should be an experienced closer and able to sell in a consultative manner to some of the world’s biggest organisations
• Experience of selling agile delivery methodologies, particularly scrum
• Able to work with delivery teams to estimate, roadmap, pitch, and win projects
• Able to build your own pipeline through outbound prospecting and lead generation
• An understanding of selling to global enterprise organisations
• Good understanding of CRMs (hubspot preferred), including pipeline and data management
• Some experience line managing or mentoring more junior new business staff

Benefits

• $100,000 - $115,00  USD
• Flexible working
• Enhanced parental leave
• 35 days holiday
• Sickness and carers leave
• Company retreat
• Ability to attend conferences
• Monthly remote working allowance
• Work wherever you want
• New mobile phone, computer and office equipment when you need it
• Be part of a company that cares about building a great culture.

We strongly encourage you to learn more about the hiring process in the Handbook before applying on the following links:

The Hiring Process: What to Expect

Pre-Application Checklist

Your Application: Outcome and Feedback

*Human Made is a remote and globally distributed organization. However, due to the remote nature of our team, we can’t provide any legal sponsorship to attain a work visa or permit in your country of residence, nor in any of the countries where we operate. We strongly advise you to seek legal counsel to ensure your residential status is fully legal before you apply.