Senior Analyst, Order to Cash Operations

As a Senior Analyst in Order to Cash Operations, you will play a critical role in managing and optimizing our billing, collections, and cash application processes. You will be responsible for ensuring the smooth flow of financial transactions, identifying areas for improvement, and implementing solutions to enhance efficiency and accuracy. The ideal candidate will have strong analytical skills, a deep understanding of Order to Cash processes, and the ability to leverage technology, such as Netsuite, to drive improvements.

Key Responsibilities:

• Manage end-to-end Order to Cash processes, including billing, collections, and cash application.
• Analyze billing discrepancies and work with cross-functional teams to resolve issues promptly.
• Monitor accounts receivable aging and implement strategies to improve collection efforts.
• Conduct regular cash application reconciliations to ensure accuracy and completeness of financial records.
• Develop and maintain process documentation, ensuring compliance with internal controls and regulatory requirements.
• Lead projects to automate manual tasks and improve overall process efficiency.
• Collaborate cross-functionally to implement best practices and standard operating procedures to optimize efficiency and accuracy.
• Provide quality customer service to internal and external customers. Answer questions, provide feedback and resolve concerns as needed.

Requirements

• Bachelor's degree in Accounting, Finance, or related field. Advanced degree or professional certification (e.g., CPA, CMA) preferred.
• 3+ years of experience in Order to Cash operations, with a focus on billing, collections, and cash application.
• Proficiency in Netsuite or similar ERP systems. Experience with Zone Billing is a plus.
• Strong analytical skills and attention to detail, with the ability to identify trends and root causes of issues.
• Proven track record of driving process improvements and implementing best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Self-motivated and able to thrive in a fast-paced, dynamic environment.
• Proficient in Microsoft Excel, Google Sheets, and other office products.

Benefits

We Offer: 

• Salary range of $80,000 - 90,000/yr.
• Flex PTO Policy 
• Health, Dental and Vision Insurance
• Life, ADD, Short-term and Long-term Disability insurance
• 401k matching up to 4% after two months of service
• Flexible Spending Account
• 13 Paid Holidays
• Bonusly colleague reward 
• Employee referral program
• Paid Parental Leave

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

About Us:

NMI enables our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.