Salesforce Administrator

Trust Well Network is seeking an experienced Salesforce Administrator to join our growing team. In this role, you will be responsible for managing and optimizing our Salesforce platform to support our business operations and enhance user productivity. You will work closely with various departments to gather requirements, provide training, and ensure data integrity within the Salesforce environment. Your expertise will play a key role in facilitating smooth CRM processes and driving data-driven decision-making across the organization. This position offers the opportunity to make a significant impact in a mission-driven organization, where you will help streamline workflows and enhance user engagement with our Salesforce tools. If you're a detail-oriented professional with a passion for technology and a commitment to improving processes, we would love to hear from you!

Responsibilities

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, and process automation.
• Collaborate with stakeholders to gather requirements and implement solutions that enhance productivity.
• Develop and generate reports and dashboards to provide insights into performance metrics.
• Conduct regular data audits to ensure accuracy and integrity of Salesforce records.
• Provide training and support to users to encourage best practices and enhance platform utilization.
• Stay updated on Salesforce features and updates to recommend improvements and upgrades.
• Assist in the integration of third-party applications and maintain system documentation.

Requirements

• Proven experience as a Salesforce Administrator with a strong understanding of Salesforce functionalities.
• Salesforce Administrator certification is preferred.
• Proficiency with data management and experience in reporting and analytics using Salesforce.
• Strong problem-solving skills and the ability to work independently as well as in a team.
• Excellent communication and interpersonal skills for effective collaboration with users at all levels.
• Detail-oriented with strong organizational skills to manage multiple tasks and projects effectively.