Sales Support Specialist (East Coast)

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Group is currently seeking a Sales Support Specialist to join our Jacuzzi Luxury Bath sales team.

As a Sales Support Specialist, you will play a crucial role in assisting our sales team in achieving their targets and providing exceptional customer service.

Responsibilities:

• Collaborate with the national sales team (team of 12) to support their day-to-day operations.

• Produce monthly sales reports, presentations, and various other sales-related documents with precision.
• Assist National Sales Manager in following up with key accounts in a timely manner.
• Build industry and competitor reports to identify opportunities and threats.
• Coordinate with various internal departments, such as Customer Service, Warranty and Marketing, to ensure timely case management.
• Serve as a composed and empathetic communicator with customers in situations requiring escalated attention.
• Sales Support Specialist will be required to possess a strong aptitude for problem-solving and decision-making.

Requirements:

• 3+ years of experience in a sales support or similar role
• Exceptional communication and interpersonal skills
• Strong organizational and time management abilities
• Proficient in Microsoft Office suite (Must possess strong Excel skills)
• Experience with CRM (Sales Force highly preferred)
• Luxury Kitchen or Bath consumer products experience preferred

Benefits

• Annual pay of $80,000+ Depending on experience
• Full Benefits: Medical, Dental, Vision, HSA/FSA
• 401k with a matching program 
• Paid Time Off and generous company holidays 
• Ability to work remotely
• Positive team culture & supportive leadership
• Future growth potential/upward mobility