Sales Account Representative

Accomplishr is a platform designed for professionals to offer expert advice and guidance virtually to individuals or companies in need, and to receive payment for their services. These services can be in the form of coaching, mentoring, training, or one off video meeting sessions. 

Professionals can leverage a suite of exclusive tools designed to enhance engagement and facilitate growth. Accomplishr stands out by fostering a collaborative community, enabling members to shape their future and others. It offers a unique environment to enhance visibility and engagement, enabling professionals to achieve greater impact and success in their endeavors.

The Role:

As a Sales Account Representative at Accomplishr, you will be responsible for building and maintaining relationships with our customers, driving revenue growth, and ensuring their success on our platform. You will:

• Develop a deep understanding of customers' goals, needs, and challenges, and identify opportunities to drive value and impact through our platform.
• Serve as the primary point of contact for assigned accounts, building strong relationships and providing exceptional customer service and support.
• Proactively engage with customers to understand their usage of the platform, identify opportunities for expansion, and drive upsell and cross-sell opportunities.
• Collaborate with cross-functional teams, including product, sales, and customer success, to advocate for customer needs and ensure alignment of efforts to drive customer satisfaction and retention.
• Monitor customer health and satisfaction metrics, and take proactive steps to address any issues or concerns to ensure a positive customer experience.
• Track and manage account activities and opportunities in our CRM system, and provide regular updates and reports to management on account status and revenue forecasts.

Requirements

Candidate Profile:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of success in account management or sales roles, with at least 5 years of experience in a B2B or SaaS environment.
• Strong communication and interpersonal skills, with the ability to effectively communicate with customers at all levels of the organization.
• Empathetic and customer-centric mindset, with a passion for building relationships and helping customers succeed.
• Highly organized and detail-oriented, with strong time management and prioritization skills.
• Ability to thrive in a fast-paced and dynamic environment, and effectively manage multiple priorities and deadlines.
• Experience working with CRM systems and sales tools, with proficiency in Microsoft Office and Google Suite.

Benefits

What Accomplishr Offers You:

• Fully remote work 
• The opportunity to lead the product vision and strategy for a cutting-edge platform in the professional services industry.
• Investment in your professional growth and development, including mentorship, learning and development programs, and opportunities for advancement.
• Competitive compensation and benefits packages, including base salary, equity, performance bonuses, and comprehensive healthcare coverage.
• Support for work-life balance, including flexible work arrangements and generous vacation and parental leave policies.
• Collaboration with a diverse and talented team of professionals in an inclusive and supportive work culture dedicated to driving impact and success.