ReversingLabs Community Manager

Since its inception, ReversingLabs has grown into an international company with nearly 400 employees, serving markets across four major continents and several key global economies. The company provides cutting-edge threat detection solutions and security products to leading global banks, insurance firms, software companies, and many other top organizations from the Global 2000. ReversingLabs has developed a world-leading technology platform and has been recognized with numerous awards for its innovative malware and explainable threat intelligence products. The company has also attracted some of the most prominent investors in the industry.

Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate, and respond. We are seeking extraordinary talent for this game-changing opportunity to help forge this transformational journey at ReversingLabs.

We are looking for an exceptional candidate to take on the role of ReversingLabs Community Manager, responsible for leading and expanding the company’s community platforms. 

• This individual will be pivotal in growing the community by capitalizing on ReversingLabs’ reputation as a leading brand and technology powerhouse.
• In this role, you will engage externally with a wide array of users, including developers, open-source maintainers and sustainers, strategic and channel partners, technology collaborators, and marketplace participants, promoting and advocating for the community.
• Internally, you will collaborate with and empower executives, product management, development, and Go-to-Market teams to foster growth, engagement, and customer satisfaction.

This position provides a unique opportunity to work with an outstanding team and highlight ReversingLabs’ unmatched expertise in the enterprise computing space.

We are committed to an inclusive and diverse team. ReversingLabs is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. 

What You Will Do

• Responsible for defining the community's mission, goals, and values and broader community engagement strategies to drive growth, retention, and advocacy within the ReversingLabs Community
• Build and nurture relationships with community members, and open source organizations ReversingLabs is part of, serving as a trusted resource and providing guidance, learning programs, conflict resolution, and support
• Identify and work with top external open source projects, maintainers, package managers, communities, partners, and marketplaces to promote ReversingLabs
• Conceive and develop incentive programs to drive community engagement
• Manage and moderate community platforms, including forums, social media groups, and chat channels
• Representing the community and project at conferences, events, and in media
• Create and curate content to share with the community, external bloggers, influencers, and partner communities including articles, blog posts, tutorials, newsletters and community documentation
• Cross-functionally promote and organize community events, such as webinars, meetups, and conferences
• Collaborate with cross-functional ReversingLabs teams to gather insights and feedback from the community, and to identify opportunities for improvement and innovation
• Collaborate with the product team to define and develop new capabilities within the platform
• Develop and monitor community metrics and engagement levels, leveraging data to inform community strategy and drive continuous improvement
• Stay up-to-date with industry trends and best practices in community management

What We Are Looking For

• 3+ years of experience in community management or a related role building and nurturing online communities, forums, and social media groups ideally related to application security
• Deep knowledge of the cybersecurity industry, ideally in application security, is a must, with a minimum of 5 years of experience. 
• Strong and demonstrable connection to the Open Source Software community
• Understanding of software development processes, version control systems, and coding practices
• Strong understanding of online community platforms such as Discourse, Slack, Discord, GitHub, and mailing lists, and content management systems (CMS), and social media management tools
• Excellent written and verbal communication skills to build rapport and establish trust with community members
• Proficiency in content creation and curation
• Experience organizing and hosting developer or cybersecurity community events such as webinars, meetups, and hackathons
• Bachelor's degree in a technical, marketing, or a related field
• Strong organizational, project management, time management, and multitasking abilities to coordinate multiple projects and deadlines
• Self-motivated and able to work independently

Benefits

• Competitive compensation packages (base, bonus and equity)
• HRA - RL covers your Medical deductible through reimbursements
• Employer paid dental, vision, disability & life insurance
• Voluntary Buy up Life Insurance for you and your dependents
• 401k: Traditional and Roth 
• Flexible Spending Accounts (health & dependent)
• Flexible PTO-take time when you need it
• Quarterly (3 day) Wellness Weekends
• Pet insurance
• Hospital Indemnity insurance and Accident  insurance
• Employee Assistance Plan (EAP)- offering mental health, financial, and legal resources
• Remote Work Stipend to cover the cost of your internet and cell phone cost
• All employees receive a complimentary membership to the Calm app, promoting mental well-being and stress reduction
• Volunteer Time allowance of 8 hours yearly to support the 501c of your choice
• Opportunities for advancement
• Innovative and collaborative work environment

With remote employees throughout the United States and England, and offices in Boston, United States and Zagreb, Croatia, ReversingLabs will continue to deliver groundbreaking innovation with top global talent.

If there is a match between your experiences/skills and the Company needs, we will contact you directly. 

ReversingLabs is an equal opportunity employer. 

Applicants only - Recruiting agencies, please do not contact.