Program Development Coordinator

Position Title:               Program Development Coordinator

Department:                 Business Development

Reports To:                    Program Development Manager

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. We currently support home improvement programs for several leading national retailers, covering a wide array of services.

The Program Development Coordinator position is an entry-level role responsible for working closely with our Business Development team to execute comprehensive project plans, organize resources, and produce deliverables within project timeframes. You will perform various analysis along with these duties.

An ideal candidate for this role will have excellent time management and communication skills. The candidate must be able to work independently in a remote environment. Excel spreadsheet proficiency is a must.

Essential Functions:

• Coordinate project management activities, resources, and deliverables
• Communicate with the Program Development Managers to review statuses, identify issues, and update active projects
• Participate in meetings with Business Development Team and other interdepartmental teams

• Identify actionable segments of projects to meet expected timelines
• Investigate issues and monitor through resolution
• Track development initiatives and communicate timelines with internal stakeholders
• Ensure team members across departments have the resources needed to complete their jobs
• Review reports and deliverables with precision
• Assist in planning upcoming expansions or new program initiatives
• Make sure that clients’ needs are met as projects evolve
• Analyze risks and opportunities
• Perform root cause analysis to identify and prevent functional errors
• Work with Program Development Managers to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests
• Ensure that clients’ needs are met as the project evolves
• Perform other duties as required.

Requirements

Minimum Qualifications:

• An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
• Aptitude to learn new systems and processes quickly and work in a deadline-oriented environment
• Must be technically inclined
• Good communication and interpersonal skills, capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Self-motivated and successful, able to work independently
• Documentation management and ability to use project management tools
• Attention to details, even under time constraints and urgency
• Time management skills with the ability to meet deadlines
• Must be willing to work Eastern Time Zone Hours

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits

Benefits to working with IME: 

• 100% remote work environment
• Employer provided equipment.
• Medical, dental, and vision insurance
• Health savings plan includes employer contribution to health savings account.
• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match
• Company matches 100% of the first 4% of salary deferrals.
• All contributions, including employer contributions, are 100% vested immediately.
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off.
• And more!

We are an Equal Opportunity and Drug-Free Workplace.

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.