Program Analyst (Veterans Health Information Exchange)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking an experienced Program Analyst to support the Department of Veterans Affairs (VA), Veterans Health Information Exchange (VHIE) ITC contracts Program Manager. As a program analyst you will be primary support for the VHIE program manager (PM), providing administrative support, tracking and coordinating inputs to program deliverables, maintaining and facilitating the program WBS, facilitating the Integrated Master Schedule (IMS) updates alongside other activities as the needs arise.

The Program Analyst provides direct support to the Program Manager and various project leads of two contracts by performing the following tasks:

• Maintain and update the Integrated Master Schedule (IMS) deliverable through direct engagement with project leads to obtain updates, de-conflicting of tasks and dependencies across different work areas, and recommendations for improvements to format and structure of the IMS
• Collect and consolidate inputs for major reporting deliverables, review all inputs for accuracy and completeness, and submit to Program Manager for final review
• Work with members of the contract teams (prime and subcontractors) for inputs to deliverables, IMS, and weekly / monthly reports; contribute to deliverables and review the work of others for quality and accuracy
• Maintain and update VHIE SharePoint sites, both ITC and VA, by posting deliverables and documents, documenting and updating project risks/issues, and other SharePoint tasks as assigned by PM
• Support various program meetings by capturing meeting minutes and tracking action items; tracking action items and follow-up activities resulting from meetings to ensure resolution / completion
• Provide administrative support to PM, including supporting updates of internal Project Management Reviews and other similar duties as assigned
• Provide support to VA onboarding lead, including facilitating onboarding activities and managing documents
• Participate in brainstorming discussions, contribute ideas or proof reading for Standard Operating Procedures (SOPs), contribute to continuous process improvement efforts, helping to identify and implement best practices and efficiency improvements
• Obtain an understanding of the client environment and overall project scope
• Actively seek opportunities to take on new challenges and increase knowledge of project requirements.

Requirements

• 2-3 years of relevant experience providing project management/leadership support
• Understanding of project and program management concepts and principles
• Experience using Microsoft Project and SharePoint
• Strong verbal and written communication skills
• Ability to communicate to all levels of the organization
• Strong attention to detail and ability to multi-task
• Remote position; ability to work Eastern Time hours

Preferred:

• VA experience and / or familiarity strongly preferred

Clearance requirements:

• Must be a U.S. citizen

• Must be willing and able to obtain a Public Trust process

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our ITC community, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period. ITC Health benefits have $0 premium for certain plans as an employee.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amount may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we have free tickets to Nationals games available upon employee request; we host happy hours, holiday events, fitness events, and annual celebrations. In alignment with our commitment to our communities, we host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

IT Concepts is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence and business needs, not on race, color, citizenship status, national origin, ancestry, , sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

IT Concepts maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure that our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, [Company Name] has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Position- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” You can upload your resume and complete all the application steps. You must submit the application for IT Concepts to receive. If you need alternative application methods, please email careers@useitc.com and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.