Product Operations Manager

*** We welcome all USA Remote talent to apply. ***

Would you like to be a part of the Perceptyx team and contribute to the development of innovative products? Currently, we’re seeking a skilled Product Operations Manager to join our team. Your role will involve collaborating with various departments to facilitate data-driven decision-making throughout the company. Perceptyx is expanding, and we welcome you to be a part of our growth.

Joining our team means working in a dynamic environment where you can develop efficient frameworks for product strategy and experimentation. Your contributions will be pivotal in developing, analyzing and delivering crucial products for our platform.

 Perceptyx’s mission is simple: We help employees and their organizations thrive. How do we do that? We facilitate the ongoing conversation between employees and their company to drive success. We are passionate about helping organizations listen to and act on what matters most to employees. When employees are happy, everyone is happy! We also employ an incredible, diverse staff of professionals with the knowledge and drive to move every employee engagement survey project swiftly from vision to reality.

 Key Responsibilities

• Drive product impact by leading cross-functional coordination and GTM projects related to product development and strategy.
• Contribute to and maintain practices for communication, cross-department coordination, knowledge management, and metrics reporting.
• Gather, analyze, and monitor internal product analytics to help the team prioritize work and make well-informed decisions.
• Compile and summarize themes from feature requests, support tickets, and win/loss reasons.
• Creating accountability systems that better track and circulate the status of feature development to inform internal teams.
• Own special projects such as the creation of product documentation, training tools, and writing product requirement documents.

Requirements

• Experience with product management or SaaS-based applications. HR Tech experience preferred.

• Experience with Product Analytics platforms such as Mixpanel, Amplitude, Pendo, etc preferred.
• Excellent technical, problem solving, and analytical skills.
• Strong empathy for user problems and the ability to build solutions that address their needs.
• Strong written and verbal presentation skills to effectively communicate recommendations in digital and fluid environments. 
• Solid understanding of current and emerging technologies.
• Experience in Jira administration including workflows, automation, and user management preferred.
• Ability to prioritize and maintain a portfolio of multiple projects and assignments simultaneously.
• Intellectual curiosity, along with a competitive spirit.
• Willingness to work with people of diverse backgrounds and experiences.

Benefits

Compensation✨

Perceptyx is focused on equitable pay for all our staff and aims for transparency with our pay practices. The salary range for the role is $80,000.00 to $120,000.00 annually. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.

We Care About The Whole Person 🫶

• Healthy medical, dental, and vision insurance for you and your family
• Life insurance up to 1x your annual salary (with a cap) paid by Perceptyx
• Generous Maternity, Paternity, and Adopter leave benefits with flexibility on when you use this benefit
• Compassionate Care Program with paid time off to care for family members
• Generous Bereavement Leave that also supports Pet Parents
• 401(k) plan along with a 3% company match and immediate vesting upon hire

Flexible Time Away 🏝

• As hard as we work, we also know how essential it is to take time away to rest and recharge. We offer flexible paid vacation with an expectation of every team member taking off at least 10 business days per calendar year.
• 16-17 paid holidays, depending on the calendar year.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• Mac or PC laptop options
• Invest in your career with access to 65k+ courses through our Learning Management System, Perceptyx Academy.

Perceptyx In The News 📰

• Perceptyx Adds More Than 100 New Enterprise Customers
• Lighthouse Research & Advisory has awarded Perceptyx the 2022 HR Tech Award for Employee Experience - Best Comprehensive Solution
• Perceptyx and The Bersin Company Extend Strategic Survey Partnership

Perceptyx Equal Employment Opportunity Policy:

Perceptyx celebrates diversity and an inclusive environment. We focus on providing an environment of mutual respect where equal employment opportunities are available to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Perceptyx’s policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All aspects of employment are decided on the basis of qualifications, knowledge, merit, and business needs.