Product Manager

As a Product Manager at Jiffy, you'll be at the heart of driving product development from conception to launch. With an ever-evolving roadmap and shifting priorities, you’ll be comfortable navigating ambiguity, making quick decisions, and balancing the needs of our users, stakeholders, and technical teams. You’ll play a pivotal role in shaping our product vision, understanding and translating user needs into impactful features, and leading teams from ideation to execution.

This role requires excellent judgment honed by practical experience, and the organizational skills to curate and lead a product from zero to one, as well as iterate, enhance, harden, and scale post launch. You will be expected to have an established background in product development, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment.

You should enjoy diving deep into complex problems, writing user stories and specs, establishing KPIs, adhering to data to guide product decisions, defining controllable inputs, being accountable towards dates & deliverables, and delivering against OKRs.

Candidate must be located in Eastern Time Zone.

Key Responsibilities:

• Work closely with leadership to develop and communicate a compelling product vision and roadmap, with a keen focus on iterating based on customer feedback and business priorities.
• Oversee the development and growth of multiple products simultaneously, ensuring alignment with overall business goals, while effectively balancing priorities and resources across each product line.
• Organize and lead agile ceremonies (stand-ups, sprint planning, retrospectives) with direct collaboration and assistance from Tech Leads to keep teams on track, identify blockers, and ensure smooth sprint execution.
• Take ownership of the day-to-day tasks necessary to drive product progress, including writing detailed user stories, grooming backlogs, defining acceptance criteria, and working closely with development teams to ensure timely delivery and quality execution.
• Collaborate with engineering, design, marketing, and business teams to gather input, align on goals, and translate requirements.
• Use data analytics to understand user behavior, define KPIs, set targets, and make informed decisions to enhance product performance and customer satisfaction.
• Embrace an environment with frequent changes, identify opportunities quickly, and make sound prioritization decisions based on business needs and user impact.
• Possess a general technical aptitude to understand product complexities, communicate effectively with engineering teams, and contribute to technical decisions without being a developer.
• Identify customer pain points and advocate for their needs throughout the product development lifecycle, ensuring solutions are intuitive and solve real-world problems.
• Monitor product performance, gather user feedback, and continuously iterate to drive better user experiences and meet evolving market demands.

Requirements

Qualifications:

• Demonstrated ability to take initiative, proactively identify opportunities, and drive projects from conception to completion without direct supervision.
• Proven track record of thriving in dynamic, fast-paced environments with changing priorities and a degree of uncertainty.
• Comfortable working closely with engineers, understanding technical discussions, and assessing the feasibility of proposed solutions.
• Excellent at articulating ideas, influencing without authority, and fostering alignment across diverse stakeholders.
• Strong analytical mindset with experience using data to make decisions, prioritize work, and solve complex problems.
• Familiarity with agile frameworks like Scrum or Kanban and experience leading sprint ceremonies and product development processes.
• Experience building and managing product roadmaps, creating backlog items, and setting priorities based on business and user needs.
• Strong passion for creating exceptional user experiences and a deep understanding of customer journeys.
• Proven ability to work effectively in fast-paced, high-growth environments, embracing change, uncertainty, and shifting priorities while remaining agile, resourceful, and focused on driving impact.

Benefits

• Generous compensation and employer paid benefits (Medical, Vision and Dental)

• Annual wellness and professional development stipend
• Perks of getting lots of clothing!