Performance Marketing Account Manager

About You: 

You have a flair for client communication and a strong understanding of performance marketing. You are a successful and strategic partner to external clients. You enjoy leading and supporting a team of talented coordinators and employing a rigorous approach to account and project management. In addition, you possess hands-on expertise in digital marketing platforms, allowing you to actively contribute to the planning, execution, and optimization of digital media campaigns. Your comprehensive understanding of these platforms enables you to not only oversee but also actively engage with digital media campaigns. You thrive in a culture that is collaborative, analytical, and creative. 

Does this sound like you? If so, Level Agency is currently looking for an experienced and motivated Account Manager to further their career with our team.  

About Us: 

At Level, we use the scientific method to drive effective performance marketing campaigns for our clients. Everything from media planning to the ad creative is done with methodical care. Our teams use a “Test. Learn. Grow.” framework that allows them to act with urgency and quickly adapt to the ever-changing world of performance marketing. This nimbleness and willingness to rethink what we know leads to better decision-making—and the confidence our clients need to pursue bold ambitions.   

Recently ranked on the Inc. 500's Fastest-Growing Private U.S. Companies and one of Pittsburgh's Best Places to Work, Level delivers powerful and comprehensive online solutions including multi-channel digital marketing, search engine optimization, lead generation, website development, ROI reporting, and much more. 

Level is an equal opportunity employer, a Military Friendly® partner, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

About the Position: 

The Account Manager will join a team of performance marketers. The successful candidate will drive client success through effective account management and strong project management, showcasing their proficiency in digital marketing platforms such as Google Ads, Facebook Ads Manager, SEO tools, and other platform-specific software. This role will be responsible for managing the internal team of Account Coordinators while working collaboratively with Media and Creative teams. This role reports to our Account Director. The salary range for this position is $60k-$80k. 

We are interested in every qualified candidate who is eligible to work and will perform the work in the United States. We are not able to sponsor visas. 

Your Impact: 

• Leadership: You'll lead and inspire your team of 1-2 Account Coordinators to support in delivering exceptional performance marketing campaigns.   
• Data-Driven Decision Making: You’ll harness a data-driven approach, combined with deep client business insights, to execute effective performance marketing activities across a client portfolio. 

• Client Relationship Management: You’ll cultivate and nurture valuable relationships with clients, becoming a trusted partner in guiding effective marketing campaigns. 
• Platform Expertise: Your hands-on experience with digital marketing platforms will empower you to optimize campaign performance, troubleshoot issues, and innovate strategies effectively, ultimately delivering outstanding results for our clients. 
• Accountability: You will take ownership of directing the daily workflow, ensuring the quality of deliverables, and guiding digital marketing strategies with the support of the Media and Creative team. 
• Collaboration: You’ll work cross-functionally with leaders across departments to exchange ideas, communicate services, and devise new client solutions. 
• Financial Management: You'll oversee budgeting, forecasting, and ensure accurate billing and invoicing, while also aiding in client-specific billing tasks. 
• Strong Data Storyteller: Your curious, analytical approach extends to leverage data to tell a performance story to clients. This is supported by data visualization. 
• Generative AI: Exposure and willingness to learn and apply these concepts in real-world scenarios. 
• Industry Knowledge: You'll maintain a deep understanding of industry trends and best practices, sharing insights with internal and external stakeholders to drive continuous improvement. You’ll be a contributor to our Media Center of Excellence to share your knowledge across the agency.   

Requirements

• Experience in an agency setting, dedicated to the support and execution of performance-driven paid media that achieves outstanding results for clients. 
• Demonstrated ability to lead and inspire a team of Account Coordinators in effective project management and client partnerships. 
• Proven experience with digital marketing platforms, such as Google Ads and Facebook Ads Manager, demonstrating proficiency in campaign management, performance optimization, and issue troubleshooting. 
• Excellent communication, presentation, and interpersonal skills, with the ability to clearly convey ideas, collaborate effectively with team members and clients, and build strong partnerships. 
• Understanding of marketing analytics and performance metrics. 
• Experience with budgeting, forecasting, and ensuring accurate billing and invoicing for client projects. 
• Data-driven, analytical approach to continuously evaluate effectiveness and optimizations to improve performance.   
• A passion for keeping up to date on industry trends and best practices, with the ability to share insights with both internal and external stakeholders to drive continuous improvement. 
• Familiarity with generative AI technologies, with a willingness to learn and apply these concepts in real-world scenarios 

Benefits

• Remote work from anywhere in the US with an internet connection 
• Performance reviews every six months 
• 401k plan with 3% employer contribution 
• 12 annual paid holidays with an additional 2 floating holidays 
• 15 PTO days + 1 additional day per year of service 
• Summer Fridays 
• Great medical benefits including 100% employer-paid vision and dental 
• Medical travel reimbursement policy 
• 60 Days of Paid Parental leave benefit after 6 months of full-time service 
• Career advancement opportunities 
• Employee appreciation programs