Part-Time Account Manager (Contract)

About The Role

We are seeking a contract account manager who will also support the CEO in administration and general assistance. You must show demonstrated creative and digital agency experience in supporting on accounts, proposals, estimates. This position offers the opportunity to contribute to both client-facing and internal processes.

Hourly rate will start at $30/hour to $40/hour, depending on experience. 

Smith & Connors specifically seeks diverse perspectives and ideas among candidates. We are an inclusive studio committed to equity and diversity. This is an equal employment opportunity open to applicants within the United States.

About You
You might be the right fit for this role if you:

• Have solid experience with agency account management.
• Are comfortable and excel at client-relations
• Are excited to support complex teams and projects.
• Are a fabulous, direct communicator.
• Are extremely organized, detail-oriented, and fastidious about QA.
• Love to work collaboratively, and are comfortable leaving your ego at the door and putting the work first.
• Take initiative and think beyond the checklist about the nuances of complex teams and projects.
• Are open to critique and feedback, and learning from the team.

Key Responsibilities

Account Management

• Develop Proposals & Estimates: Assist in crafting proposals, scopes of work, and contracts aligned with client goals and our capabilities. Draft contracts, manage sales process.
• Collaborate With Clients & Project Team: Work closely with leadership and teams to ensure proposals are aligned with our strengths and client needs. Also work directly with our clients and teams throughout the project to ensure client satisfaction and scope and budget alignment.
• Client Nurturing: Write cards, purchase and mail gifts, and generally support our client relationships.
• CRM Proficiency: Become proficient with Hubspot, our CRM, and work to optimize its use for tracking sales activities, maintaining pipelines, and ensuring all features are utilized effectively.

CEO Support & Assistance

• Help manage CEO's inbox, schedule, travel arrangements.
• Administrative: Assist with administrative tasks, meeting preparation, and project coordination.
• Prepare for Meetings: Set up materials, organize logistics, and create a welcoming environment for clients and team members
• Run Errands: Handle occasional errands as needed to support the team and clients.

How to Apply
If this role sounds like a great fit for you, please send your resume and a cover letter explaining why you’d be a great addition to the Smith & Connors team.

Requirements

You must show demonstrated creative and digital agency experience in supporting on accounts, proposals, estimates.

You also must submit a cover letter including the following:

• Tell us about yourself, your experience, and why you’re interested in applying for this position.
• Let us know if you have specific compensation requirements.

Benefits

We are a brand-focused strategy, design, and website development studio. Our work encompasses brand identity, graphics, websites, branded environments, and communications. The Partners / Directors work directly with clients across disciplines to produce exceptional strategies and assets for our purpose-driven organizations and businesses. We have extremely high standards, employ a collaborative design approach, and run a fast-paced environment. Our ethos: humanity, honesty, directness, clarity, betterment, and quality.

We are a fully remote team and are open to all US locations.