Network Implementation Specialist

Network Implementation Specialist – Roles and Responsibilities

The Network Implementation Specialist- Performs all Project Management functions and acts as Subject Matter Expert (SME) related to overall implementation and provisioning within their designated region(s) and will be responsible for timely order entry and provisioning of all Backbone and ILEC facilities and trunk groups to achieve company goals. Work with Network Planning & NetCost, Equipment Engineering and OPS to optimize the network, project manage grooms, outline requirements for more complex projects and expand Inteliquent footprint.

The Network Implementation Manager will be assigned Network Provisioners and will be responsible for training and making sure their team understands their responsibilities related to the GTS Project.  The Network Implementation manager will be responsible for making sure their Provisioners has the training needed to understand and enter all orders (GTS, Network, Grooms, Facility or any other special projects orders). 

Requirements

Additional Responsibilities

• Provide overall project management oversight for implementation & provisioning activities in assigned region(s)
• Act as Subject Matter Expert (SME) including understand, apply specific regional rules and requirements for vendors, LECs, IXCs under regional area(s) of responsibility
• Responsible for reviewing the jeop report and providing assistance or training to your Network Provisioner if needed.
• Responsible for sending and receiving ASR’s or spreadsheets to establish, augment, groom and disconnect customer trunk groups and facilities
• Responsible for ILEC provisioning of OC-x, GigE, DS3, DS1 & DS0 circuits
• Provide detailed and accurate ordering and design information with overall coordination and problem resolution to successful test and turn-up of all circuits in a timely manner
• Work closely with Network Provisioners, Sales, Network Planning & Cost, Project Management, Switch Translations, and Operations, Equipment & Switch Engineering along ILEC, CLEC, Carriers Access Providers, and MMR providers as required
• Work with Planning, NetCost, EQENG for transport facilities, equipment and switch port utilization to determine when capacity is under or over utilized on any network element and works with appropriate personnel to resolve internal and or external capacity issues
• Resolves any obstacles quickly and effectively with appropriate internal and or external personnel as required for issues that arise at times during the provisioning and or test and turn up process of circuits; entering all required and accurate information in automated ordering, circuit design and inventory system
• Determines CAP to be used for on-net customer DS3 orders from provider standard pricing. To identify, order and design using lowest cost or diverse route when required and synchronizing order dates for the turn up with ILEC and vendor for all level of circuits
• Work with Network Planning & Cost to optimize network and for facility pricing, project manages grooms and or network reconfigurations
• Strong communication, documentation and data integrity required for all circuit design and order information

QUALIFICATIONS

Education & Experience

• 10 years of experience working in telecommunications industry in a switched network provisioning environment. Complete ASR (Access Service Request) order processing, circuit design, cross-reference inventory management, and accurate system based record keeping
• Work directly with Carrier Access Providers, IXC, ILEC, and Independent carriers as well as MMR providers, and re-sellers
• Strong understanding of Central Office infrastructure, colocation, carrier hotels, network architecture, transport interconnection, equipment, Ethernet, TDM & IP networks and services
• Working knowledge of DS0, DS1, DS3, OC-X, Ethernet, IP Transit, GigE, IP, cables, fiber, 3x1, 1x0 DACs, vendor transport equipment and device interface