Manager, People

About WaitWhat:

WaitWhat is creating the most valuable independent portfolio of premium content IP that elevates human potential.

Downloaded more than 130 million times, WaitWhat’s media properties have defined new genres in the areas of business (Masters of Scale with Reid Hoffman and Rapid Response with Bob Safian), wellness (Meditative Story) and creativity (Spark & Fire). In everything WaitWhat creates, it aims to share hard-won wisdom from the most iconic people of day, to newer voices, sparking curiosity and helping us live at the top of our potential.

WaitWhat’s approach to content is unique in the industry, with a passion for inventing new business models and building inventive partnerships. 

About the Role: 

Our human resources manager works with the team to ensure retention and crafts workplace policy to fit the needs of the employees better. You’re a talent professional with exacting standards, who’s passionate about building extraordinary companies through people. 

You have an intuitive sense of what it takes to build a team with the capacity — and the chemistry — to achieve great things. You’re familiar with implementing and executing talent acquisition strategies, processes and procedures, and have a great eye for talent.

You have experience recruiting for a wide range of positions and know how to apply different strategies for different types of roles. You thrive in an innovative work environment and particularly love the challenge of recruiting for roles in emerging fields, where the candidate pool isn’t obvious. Quality matters to you. A lot. You won’t stop on your search for the right people, until you find the very best candidate for a role. You authentically share WaitWhat’s belief that diversity is a strategic advantage, and have specific practices and strategies for ensuring a diverse talent pool across all roles.

You also have the experience and ability to advise WaitWhat’s leadership on best practices — in talent acquisition, retention, and succession planning.

PLEASE SUBMIT BOTH A THOUGHTFUL COVER LETTER AND RESUME.

Responsibilities:

• Deliver on ambitious hiring targets in a rapidly changing, fast-moving startup environment
• Identify the organization’s needs and design, implement, and execute a high-performing talent acquisition strategy to successfully recruit the candidates needed to move WaitWhat’s business forward
• Design a holistic recruiting process that ensures a great cultural match, by building on the company’s existing hiring practices. These currently involve an intentional sequence of interviews (meeting a cross-section of future colleagues), combined with a short project and an in-person workshop
• Drive all recruiting operations — including development of hiring plans, creation of thoughtful job descriptions, management of all lead-generation efforts, oversight of our applicant tracking system and management of the applicants’ experience throughout the hiring process
• Apply winning strategies to attract diverse candidates — in all roles and all levels of seniority. For WaitWhat, diversity means many things: gender identification, ethnicity, language, religion, sexual orientation, age, nationality/regionality — as well as cognitive diversity. We’re looking for someone to both recruit great, diverse candidates and further our best practices for diversity and inclusion
• Address and resolve employee concerns, conflicts, and grievances to maintain a positive work environment.
• Create, update, and enforce HR policies and procedures to ensure compliance with legal standards and company goals.
• Oversee performance review processes, including setting up evaluation frameworks, providing feedback, and supporting employee development plans.
• Report regularly to leadership team and stakeholders on ongoing progress for all roles
• Anticipate the organization’s future needs and work with leadership to advise on both recruiting tactics and recruitment timelines — to sustain the company’s success
• Train hiring managers — and all participating employees — on the most successful approaches to assessing and interviewing candidates: how to assess skills and personality fit, how to conduct interviews and how to close candidates
• Oversee multiple projects under tight deadlines while working alongside cross-functional teams
• Design and run multi-channel lead generation strategies informed by data
• Participate holistically in building the values and culture of WaitWhat
• Ensure every candidate for a role at WaitWhat has a delightful experience, regardless of outcome

Requirements

• You have 6 – 8 years of experience in full lifecycle recruiting with at least 2 years of experience leading talent teams in a high-growth early-stage organization
• You have successfully implemented talent acquisition strategies at a high-growth start-up
• You have expertise in the latest talent acquisition strategies, processes, and technologies
• You use data to analyze and improve your recruiting practices and strategies
• You have experience in — and a deep understanding of — building an employer brand and value proposition
• A high level of ownership, confidentiality and attention to detail
• Strong Knowledge of local, state, and federal employment laws to ensure company compliance and mitigate legal risks.
• Ability to mediate conflicts, and convey policies and procedures clearly.
• Experience in handling employee relations, developing HR policiesYou are capable of building strong business relationships across teams, departments, and the entire organization
• Exceptional organizational skills and great follow-through on tasks
• Strong written and verbal communication skills

Benefits

We are a distributed team around the country so unless you need to be in an office with your colleagues, we are open to hiring anywhere in the US. The salary range for this role is $130k-$160k. This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Candidates with expectations outside of this range or experience outside of the requirements listed are still encouraged to apply as there may be other positions that could be a fit.

We offer a benefits package that’s generous and competitive with larger companies. Benefits include unlimited vacation subject to manager approval, healthcare (PPO, vision and dental), short- and long-term disability, life insurance, and 401(k). We work startup hours, but we also rest and respect that people have full personal lives. We’re an equal opportunity organization, committed to equity and diversity of all kinds — on our team, among our investors, and as represented on our media properties. 

Kindness and honesty are hallmarks of our culture and critical filters in our hiring process.