Manager, Payroll (US)

The Payroll Manager for the United States will play a pivotal role in leading our North American operations team. This role demands a true payroll veteran with deep expertise in US payroll systems, compliance, and best practices. The ideal candidate will be instrumental in building and expanding our regional team, driving operational excellence, and ensuring top-tier service delivery. Additionally, this role involves significant client-facing responsibilities, including overseeing payroll implementations and consulting on complex client inquiries. 

Roles and Responsibilities:

Payroll Leadership

• Oversee end-to-end payroll processing for the United States, ensuring accuracy, timeliness, and compliance.
• Develop and implement payroll strategies that align with company goals and North American regulations.
• Act as the subject matter expert for all US payroll matters, offering guidance to the team and other departments. 

Team Management

• Lead, mentor, and grow a high-performing payroll team.
• Conduct performance evaluations, provide regular feedback, and support professional development.
• Foster a collaborative environment, promoting best practices and continuous improvement. 

Client Engagement and Implementation

• Lead client-facing payroll implementations, ensuring smooth transitions and adherence to client requirements.
• Consult on complex payroll-related client inquiries, providing expert solutions and advice.
• Build strong client relationships to ensure satisfaction and long-term partnership. 

Operational Excellence

• Review and refine payroll processes to enhance efficiency and accuracy.
• Ensure compliance with federal, state, and local payroll laws and regulations.
• Partner with internal stakeholders to support system implementations, upgrades, and process improvements. 

Continuous Improvement

• Stay current with changes in US payroll legislation and industry trends.
• Drive initiatives to enhance payroll services, focusing on automation and standardization.
• Lead special projects aimed at expanding and optimizing payroll operations in North America. 

Requirements

Technical Expertise

• 10+ years of comprehensive payroll experience in the United States.
• Proven leadership and management experience (3+ years preferred).
• Deep understanding of federal, state, and local payroll regulations.
• Proficiency with payroll software systems; experience with [specific software] is a plus. 

Personal Competencies

• Exceptional organizational and leadership skills.
• Strong analytical and problem-solving capabilities.
• Excellent communication and interpersonal skills.
• Proven ability to interact effectively with clients and provide high-quality consulting services.
• Ability to thrive in a dynamic, fast-paced environment. 

Working Conditions:

• Fully remote position within the US.
• Flexibility during peak payroll periods. 

Our Working Model: 
Our payroll operations are structured with centralized teams handling core processing tasks, while local country teams provide expert oversight. The centralized teams are responsible for executing standardized payroll processes, ensuring consistency and efficiency across regions. Local teams, including this role, focus on client-facing activities such as leading implementations, configuring payroll engines, reviewing and signing off on final payrolls, and addressing client inquiries. This collaborative approach ensures compliance, operational excellence, and superior client service. While the local teams provide guidance and support, the centralized teams operate independently within a well-defined framework, fostering a cohesive and efficient working environment. 

This role offers an opportunity for a seasoned professional to shape the future of our North American payroll operations. Join us in delivering excellence, driving growth, and building strong client relationships across the region. 

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions!  We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures.  This gives us the flexibility to quickly adapt to market changes and seize unique opportunities.  Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance.  Without expectations from external investors, we have the freedom to chart our own course and our success.  Winning in our own way is what drives us.  

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach.   With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback.  We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy. 

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

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Follow these tips to safeguard your personal information:

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