Internal Quality Improvement Supervisor

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Internal Quality Improvement Supervisor to join our growing team.

Job Summary:

As a vital member of Acentra Health's quality improvement team, the Internal Quality Improvement Supervisor drives impactful improvements in the organization’s performance and compliance. This role focuses on leading process improvement initiatives, facilitating Lean/Six Sigma strategies, and ensuring adherence to contract deliverables. By fostering a culture of continuous learning and improvement, the supervisor works collaboratively with both the operations and quality teams to enhance performance and quality outcomes across the organization.

Job Responsibilities:

• Lead and drive quality and process improvement projects within the Internal Quality Improvement Program (IQIP)
• Develop and analyze Lean/Six Sigma monitoring reports to ensure contract compliance and process efficiency
• Guide project teams in the implementation of Lean/Six Sigma improvement strategies
• Oversee Root Cause Analysis (RCAs), prepare monthly Key Performance Indicator (KPI) reports, and ensure compliance with the company’s Comprehensive Confidentiality Plan
• Prepare quarterly reports for internal and client leadership teams
• Collaborate with the Quality Director on CMS site visits and monthly COR calls, contributing to the development and execution of quality improvement plans
• Ensure that all IQIP, CI, and QIP activities are in compliance with performance standards and identify any deviations
• Contribute to the creation of audit tools and process improvement methodologies, yielding both quantitative and qualitative outcomes
• Serve as a continuous improvement consultant to internal customers, building effective relationships with stakeholders
• Support companywide leadership initiatives, fostering teamwork and a culture of quality

Requirements

• Bachelor’s degree required; Master’s preferred
• 3+ years of progressive quality improvement experience, with an emphasis on performance measurement systems
• 2+ years of experience leading improvement teams or continuous improvement projects
• 3+ years of supervisory or team leadership experience
• Experience with A3 improvement project development
• Lean/Six Sigma Green Belt certification or higher
• Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, Outlook, SharePoint, and Power Applications

Preferred Qualifications/Experience:

• Strong analytical and conceptual skills
• Demonstrated success using quality improvement tools to drive effective organizational change
• Ability to manage multiple projects in a fast-paced environment, meeting deadlines and prioritizing effectively

Benefits

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $61,470 - $85,400 per year

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.