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Instructional Design and Training - Senior

Acentra Health

Job Details



Full Job Description

CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Senior Instructional Design and Training to join our growing team.

The Instructional Design and Training Senior is responsible for the independent development and delivery of training solutions. They may interact closely with internal staff and external vendor partners to effectively balance multiple content development workstreams. They may also implement detailed training project and content documentation, including requirements, project plans, project schedules, risk mitigation plans, team status reports/communications, lesson plans, learning materials, and work trackers.

Additionally, the Senior is responsible for writing and editing the learning content for end-user training, creating job aids and documentation, participating in design activities, and developing lesson plans. The Senior is involved in learning program development, supporting the technical training environment, overseeing classroom training, and updating training materials.

This is a remote position

 Job Summary:

Instructional Design

  •  Learn assigned Acentra Health application/system and applicable Acentra Health/client clinical and operational workflows.
  • Participate in workflow design and system build sessions to gain an in-depth knowledge of the system functionality and rationale for the workflow designs.
  • Prepare and maintain documentation and all course materials for scenario-based, role-oriented education.
  • Build, maintain, and prepare training environments for training classes.
  •  Ensure all materials for each course are ready for scheduled classes.
  • Facilitate or work with trainers to deliver end-user training. (May be assigned to manage a team of matrixed support, such as Trainers who also present training)
  • Act as a resource to aid in eLearning course development, ongoing new hire education, go-live/end-user support, demonstrations of the system, and other duties pertinent to onboarding & education.• Manage the development and implementation of training programs for the assigned applications and impacted end users
  • Manage the development and implementation of training programs for the assigned applications and impacted end users.

Project Management

  • Provide the Acentra Health Training Manager and Director with project and content development expertise and management.
  • Plan and manage day-to-day activities, including prioritization of work, development, and execution of 300+ work plan tasks, coordination of resources, and meeting plans.
  • Monitor team performance, deliverables, and adherence to timelines against performance requirements.
  • Report weekly completion of work plans for outstanding work, issues, and risks to the Acentra Health Training Manager.
  • Work with other teams to coordinate team activities with other instructional design teams to integrate work and instructional design, build, testing, and delivery.
  • Participate in weekly team meetings to discuss team—and training-related activities, issues, changes, communications, and updates.

Interpersonal Skill:

  • Strong facilitation and problem-solving skills
  • Demonstrated ability to develop creative solutions to complex problems
  • Ability to assess risk impact
  • Coordinate and communicate with process stakeholders
  • Listen and suggest ways to complement or assist the work of others
  • Work with crucial process stakeholders
  • Communicate complex concepts in a simple form to cross-functional departments or teams
  • Customer service orientation with collaborative work experience
  • Lead others to adhere to established industry best practices, standards, and quality
  • Maintain a positive image when dealing with department personnel and other Acentra Health/Client employees

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 


Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  


The compensation for this role is between $77,00k and $97,00K a year plus benefits.

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

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EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.



  • Bachelor's Degree or equivalent experience considered in place of degree
  • 5 or more years of relevant experience in adult education or instructional design, including experience in planning and developing learning objectives and course materials (eLearning content development using authoring tools, e.g. Articulate 360/Storyline, Captivate, Camtasia).

Preferred Experience:

  • 8 or more years of experience in education/staff development and/or a clinical area, preferably a combination of both clinical experience and education.
  • Proficiency in project management tools to effectively lead and deliver successful organizational initiatives.
  • Experience with Amazon Web Services (AWS) and Artificial Intelligence (AI) concepts and tools to effectively support users.

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