Governance Analyst

About Us:

Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization that is dedicated to ensuring affordable, accessible, and plentiful healthcare for every American. We are a pioneering force in the healthcare technology industry, driven by our mission to empower individuals and organizations with innovative solutions that transform the healthcare landscape. Our commitment to improving healthcare access and delivery is unwavering, and we are looking for top-tier talent to join our journey and contribute to our vision. If you're seeking an environment where your contributions are impactful and deeply valued, don't just join a company with ambition. Align with a purpose backed by a committed company.

Our Company Culture:

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.

At Softheon, Our Mission is powering growth to make healthcare more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American.

About the Role:

The Governance Analyst role is best suited for a process driven, commercially minded self-starter seeking to progress their career in a progressive and forward-looking company. They are responsible for ensuring policies and procedures are current and in line with contractual agreements, laws and regulations, and operations.

The Governance Analyst will conduct ongoing reviews of all departmental policies and procedures, and maintain all systems for document storage and retrieval, and effectively train employees on efficient system usage. In this capacity, the Governance Analyst uses various methods for accomplishing his/her duties and collaborates with both internal and external stakeholders to both define new processes and refine existing processes.

Requirements

You Will:

Governance and Policy Management:

• Govern Wiki policies for operational efficiency, including the creation, oversight, and maintenance of new policies and procedures related to GRC (Governance, Risk, and Compliance).
• Assist with the full implementation of the policy module through the audit board. Track policy changes, facilitate approvals, and annually review and update governance policies.
• Establish, maintain, and assess organizational standards to ensure successful operations, aligning with COSO governance standards.
• Implement and maintain the RACI Matrix for PCI 4.0 Requirement in all related policies.
• Govern policies and procedures related to Training, including oversight of employee offboarding/termination, managing Trust Center Access Reviews, and governance over BCP (Business Continuity Planning) and IR (Incident Response) training.

Audit and Compliance:

• Identify and report compliance issues or discrepancies and support compliance audits and assessments.
• Conduct monthly audits to ensure business continuity in the event of employee separation, transfer, or leave of absence, and hold respective managers accountable for completion.
• Participate in audits for governance-related questions and ensure coordination with the training team for compliance and ethics/code of conduct.
• Conduct Governance Risk Assessments.

Committee and Reporting Management:

• Prepare materials for risk committee meetings, including agendas, reports, and presentations, and coordinate logistics for committee meetings.
• Maintain records of Risk Committee minutes and resolutions, and facilitate information flow between governance bodies and relevant parties.
• Prepare reports and dashboards related to corporate governance for senior management and the board of directors, providing regular updates on governance activities, compliance status, and key risk indicators (KRIs).
• Stay informed about changes in corporate governance regulations and best practices, and conduct research on governance-related topics to support decision-making and compliance efforts.

Culture and Training:

• Promote a culture of corporate governance and transparency within the organization.

Additional Requirements:

• Availability to travel up to 5%.
• Must work Eastern Standard hours.

You Have:

Education:

• Bachelor’s degree in Accounting, Business, Mathematics, or a related field.

• Lean Six Sigma Green Belt and Certificate in Healthcare Compliance are preferred.

Experience:

• 2 years of Governance experience. 

Skills:

• Proficiency in MS Office tools, including MS Word, MS Excel, and MS PowerPoint.
• Strong analytical skills with the ability to review, analyze, and track a high volume of information.
• Excellent verbal and written communication with an emphasis on formal documentation.
• Ability to ask insightful questions and dig deep into evidence or documents when interacting with employees or vendors.

Attributes:

• Strong attention to detail and organizational skills.
• Ability to work both independently and as part of a team in a confident and professional manner.

Benefits

What We Offer:

Salary - $57,000 - $64,000  

Softheon offers every full-time employee a comprehensive benefits package including:

Opportunity to work on cutting-edge cloud-based healthcare solutions;

Work from your home company with a one-time home office stipend;

Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;

Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave;

15 days to Discretionary PTO based on YOS plus 9 additional holidays;

Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities;

An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;

*Please note that candidates applying for this position, must currently reside within the United States.

Join Softheon, and together, we'll shape the future of healthcare in America.

Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.