Field Marketing Coordinator

Salary: $60,000-$70,000k

PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.

Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

As we continue to grow, we’re seeking a dynamic Marketing & Field Coordinator to support our marketing and field operations, ensuring successful execution of events and marketing initiatives. This role will work closely with our Global Head of Events in ensuring proper execution of all events to maximize brand awareness and ROI. This person will be a key player in supporting PolyAI’s marketing activities and field events. This role will focus on event coordination, campaign execution, and logistics management. You will work closely with our marketing and sales teams to ensure seamless delivery of virtual and in-person events, while also contributing to marketing initiatives that drive brand awareness and lead generation.

Our ideal candidate is a motivated self-starter, extremely organized and detail oriented, able to multitask, and comfortable working on a variety of events/projects. The candidate will be involved in several aspects of event logistics. This includes supporting and enhancing the overall results of event objectives, researching thought leadership opportunities, generating buzz around prospects at events, and coordinating scheduling, servicing, and shipments. Up to 25% of travel might be required. 

Your responsibilities will include:

• Organizing and maintaining event checklists and deliverables for events 
• Organize and coordinate pre-event, on-site, and post-event communications with speakers, attendees, and partners
• Work with Head of Events and sales to manage attendee lists, invitations, and follow-ups for events
• Organizing social media schedules for event and webinar promotions
• Shipping all event materials to shows and setting up booths on-site
• Researching new industry trends and events to participate in that align with PolyAI’s overall company strategy, including thought leadership opportunities 
• Collaborate with Head of Events on event ideas and requirements
• Assist with event data input, reporting, and analytics
• Use CRM and other marketing tools to register, monitor, and track each event
• Ad-hoc tasks requested by our marketing team, such as but not limited to sales enablement, content, reporting, marketing automation and email management
• Act as a liaison between the marketing, sales, and operations teams to ensure smooth event execution and alignment of marketing strategies
• Assist in the scheduling and coordination of meetings, briefings, and internal communications related to events and campaigns

Requirements

• Strong project management and organizational skills, with the ability to multitask in a fast-paced environment
• Excellent communication and interpersonal skills, with attention to detail
• Proficiency with G-Suite 

We’d love it if you have:

• 2-4 years of event marketing and/or event coordinating experience at trade shows or large-scale virtual events
• Knowledge of G-suite, Asana, CRM knowledge, Hubspot
• Ability to travel 
• Experience in B2B / SaaS industry 

Benefits

• 💰 Participation in the company’s employee share options plan
• 🏥 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision
• 👪 Life Insurance
• ◻️ STD and LTD
• 💰 The opportunity to contribute to the company's 401k plan
• 🏝 20 days vacation + 10 public holidays + paid sick leave
• 📚 Annual learning and development allowance
• 🏡 One-off WFH allowance when you join
• 🧡 Enhanced parental leave
• 👨‍👩‍👧 Company-funded fertility and family-forming programmes
• 🌸 Menopause care programme with Maven

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.