Ecommerce Product Manager

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.

About IM8 Health:

IM8 Health, co-founded by global icon David Beckham, is a pioneering brand at the intersection of wellness and innovation. Our mission is to empower individuals with cutting-edge health solutions that are accessible, sustainable, and personalized to support everyday wellness. By combining our passion for health with a commitment to innovation, IM8 Health is redefining the future of well-being. Join our dynamic team and be part of a brand that’s making a lasting impact on health and lives globally.

We are looking for an experienced Ecommerce Product Manager with a proven track record in DTC businesses, particularly in high-growth industries like beauty, health & wellness. The ideal candidate should have expertise in Shopify management and integration with platforms such as D365, Loop, and Extensiv, alongside a strong understanding of customer acquisition, ROAS, and A/B testing. They must also have experience driving e-commerce product strategy, optimizing user experience, and collaborating across international markets (US, Asia). The role requires a data-driven approach, technical problem-solving skills, and hands-on experience with digital product innovation and scaling e-commerce platforms.

Key Responsibilities

• Shopify Platform Management: Manage and optimize the Shopify platform, ensuring seamless integration with digital systems (D365, Loop, Prive, Okendo, Extensiv) for smooth operations.
• DTC Product Strategy & Development: Lead e-commerce product launches, particularly in vitamins and supplements, while aligning with broader business objectives.
• Customer-Centric Digital Experience: Ensure the e-commerce platform is engaging, balancing commerce, content, and community for an excellent customer journey.
• Data-Driven Insights: Leverage data to optimize platform performance and enhance user engagement through Shopify website optimizations and UX/UI improvements.
• Cross-Functional Collaboration: Work with teams across Malaysia, US, and Hong Kong to integrate digital initiatives globally.
• Market Growth & Innovation: Utilize Shopify apps and integrations to drive product innovation and stay competitive.

Requirements

• Minimum 5 years in product and e-commerce platform management with at least 2 years of hands-on Shopify experience.
• Experience with DTC business models, especially in fast-growing sectors.
• Proficient in customer acquisition, ROAS, and A/B testing.
• Experience with SaaS and ERP systems (D365, Extensiv) and understanding of web/mobile technologies.
• Experience working with international markets, particularly in the US, Asia and Hong Kong, with an understanding of cultural nuances and localization needs.
• Strong skills in data analytics and tools like Google Analytics, Mixpanel.
• Strong project management skills, with ability to prioritize tasks, manage timeline, and ensure timely delivery using tools like Notion, Jira, Trello, or Asana
• AI enthusiast and advanced user of ChatGPT for increased productivity

Benefits

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!
Remote Work: Enjoy the flexibility of fully remote work, so you can contribute from wherever you feel most comfortable

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.