EAP Training Coordinator (Remote U.S.)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company's mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers unparalleled opportunities. You have all you need to take charge of your career and accelerate better outcomes, making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for an EAP Training Coordinator (Remote U.S.) to join our growing team.

Job Summary:

The purpose of this position is to assist the training team with the delivery of training to internal staff and external partners. The Training Coordinator will support the training team in a key role to assist with organizing training sessions, materials, knowledge repositories, and training delivery.

Job Responsibilities:

• Support the Training Team with coordinating training activities, including setting up registrations for external partner training, monitoring attendance, and registration reports.
• Administer surveys post-training and create results-driven reports.
• Work with subject matter experts to create and maintain training materials (including presentations, job aids, handouts, web conferences, and e-learning) based on adult learning theory.
• Learn the company’s health management systems, Atrezzo and eQSuite, to support Training Specialists as needed.
• Participate in Atrezzo and eQSuite User Acceptance Testing (UAT) and training for implementations, migrations, and integration of new system capabilities.
• Maintain and update training websites.
• Maintain and update system training knowledge repositories.

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as a vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

#LI-SD1

Requirements

Required Qualifications/Experience:

• Bachelor’s degree in healthcare, business, or a related field.
• 3+ years of experience with creating training materials and demonstrated experience recording computer-based training; OR an equivalent combination of education and relevant experience.
• Experience as a technical trainer and knowledge of modern training techniques and tools in technical subjects and with employees at all levels of the organization.
• Excellent communication and facilitation skills to effectively interact in person, by phone, or by email.
• Proficiency with Microsoft Applications.
• Ability to prioritize quickly shifting priorities independently while ensuring multiple projects are completed in a timely manner.
• Ability to quickly become a system subject matter expert to effectively assist with projects that may vary in nature, scope, and complexity.
• Ability to educate users in a clear and concise fashion with a creative, problem-solving mindset.

Preferred Qualifications/Experience:

• Clinical, Call Center, or Operations experience.
• Experience with Utilization Management and Care Management.
• Experience with system implementations or migrations.
• Proficiency with Camtasia and WellSaid Labs.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $22.40-32.31 / hourly.

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”